CAVA

On Macy's Side, 11780 W Broad Street Located in, Building P2, Richmond
(804) 210-5949

Recent Reviews

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Jeff N

Portions have gotten so much smaller over the past 12 months. Staff rushes through your order saying "is that all?" after every tiny half full scoop they throw onto your bowl. There are other locations that do a much better job and don't cheat me out of what I'm paying for. Disappointing.

Atmosphere: 4

Food: 3

Service: 3

Terry Winkler

I tried Cava, it is truly an American creation, pleasant, but not memorable. I own a home in southern France, and travel the region. Have been eating Mediterranean type diet for many years. Is Cava a step in the right direction, sure.
But, how can you serve this cuisine, without having a glass of wine, maybe a beer. It’s all about lifestyle, and quite frankly, most won’t stay with this type of diet, food.

Atmosphere: 2

Food: 3

Service: 4

Lauren Washburn

Awesome food, tiny girl with cross necklace and eyeliner was lowkey rude, please feel better boo

Atmosphere: 5

Food: 5

Service: 1

Casey T (OK2BU)

A quick, delicious, healthy selection of food served by friendly, competent staff. A great choice for anyone looking for an alternative to the usual fast food chains.

Parking: High end selection of fountain sodas!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Greens and Grain Bowl

Sue Wyatt

It was very busy on a Thursday around noon the day after New Years. The line extended into the seating area which made it very awkward to move around. In order to get to most of the tables, you had to cut through the line. Also, all the forks/napkins/drink station are on one end of the restaurant – again you had to cut through the line. It would be nice to at least have some napkins at both ends. They need a better plan! It took about 8 minutes to reach the counter to order. Once we placed our order, it was prepared within minutes. My husband and I shared a Greek Chicken pita sandwich as it is large enough for two people (at least us two people!). It was very sloppy to eat, and we used my husband’s pocketknife to cut it into sections. We both enjoyed the flavors and textures. Unfortunately, we both had a bad case of the burps afterward. I appreciated that there was not a tip line on the receipt, and I did not notice a tip jar anywhere. Kudos for paying your staff fairly. That is a first in a very long time for a fast-food restaurant!

Atmosphere: 2

Food: 3

Service: 3

Liasia LaLa Asia

I have Never had a bad experience at Cava (Short Pump) until today! Idk if they were in a hurry, short staffed, or just had bad attitudes, but I just paid $17 for a bowl that was so hastily thrown together that I'm having a Serious case of Buyer's Remorse. I got the Spicy Lamb and Avocado bowl with Green and Grains. There are barely Any greens in here. Not to mention I asked for a bag and utensils and when I got there, the lady working at pickup brought every order out in a bag Except mine?! I'm praying that today is an isolated incident but I am very disappointed in the Service and presentation of this poor excuse for a bowl.

Atmosphere: 3

Food: 3

Service: 1

K. Moore

Fast, fresh, and good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Bowl with White Rice

Summer Liu

Ordered a steak bowl on the menu. Way too salty.

Kelly Jenkins

Place has gone downhill recently, just received my second order with no protein in it, and when they charge $5 extra for steak you should get it. Save yourself time and money and skip this place

Food: 1

Service: 1

Jeffrey Williams

Food was good. Although service was fast, mistakes were made, resulting in order being redone. The exterior of the restaurant was excellent. However, trash can was full, and some tables needed to be wiped down. In the restaurant's defense, it was shortly after rush hour. As we departed, manager initiated cleaning and trash collection.

Atmosphere: 2

Food: 4

Service: 3

JustSportz

Been eating here for 4 years, we have always been able to get two sides together, Like rice and lentils, then one day they told us we are not allowed to do that forcing us to only get rice or lentils. Service deserves a 1 star, doesn’t make sense why they can’t serve them together.

Atmosphere: 2

Food: 3

Service: 1

Tanajah Clarke

They Are Always Great !

Atmosphere: 5

Food: 5

Service: 5

Tabetha Russell

Fresh and flavorful food! I love that they make fresh pita chips vs just giving you old or cold ones. As the owner of Tabetha Russell Notary, I meet clients to conduct their notary requests and business associates for lunch here and we always have a great experience!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Greens and Grain Bowl, Pita and Dip

Jade Samuel

I really enjoyed my meal at Cava! Excellent service (Meda was so helpful). I will definitely be returning.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Harissa Hummus Crazy Feta Dips, Falafel Pita

Nicole raine Holubik

I stopped by for my first time ever to grab some quick lunch after work, everything was so clean! Meda helped me through the line and talked to me about all the options. She was so kind and helpful! Over all it was a great experience and I will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

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