If you'd like to experience a location that's not big on "it's my my pleasure" here is the one. They are also pretty talented as they can multitask with processing your order and checking their phone. They are very careful and allow your fries and chicken to cook in the oil an extra minute or 2 to kill any possible germs and unnecessary moisture and juices you might prefer in your meal.
These folks did an excellent job treating us and all the customers well. The location was very clean and tidy. The play area looked great for the kids.
Atmosphere: 5
Food: 4
Service: 5
antoine freeman
THE WORST LOCATION EVER! I couldn't give my order because the damn cashier wanted to walk off cause she needed a cigarette break. Then, when another lady comes to take orders, once again I had to stand and wait because now everyone is watching the last cashier whine and complain because the manager wouldn't let her go on break. This location has a history with its employees not wanting to work or slacking off. But the food is still good just like the other locations
Taste Fresh, Food so Good, And Always Friendly with a Smile!
Atmosphere: 5
Food: 5
Service: 5
Tammy Woelfer
Simple enough order, spicy chicken with cheese, waffle fries and a drink. What i got was spicy chicken No cheese, no drink, and they are out of pickles. I returned to the counter for the cheese, they put a slice in a sandwich bag. Sat down and realized I didn’t have my drink, I went back to the counter to get my drink. I watched several other customers return to the counter to get their order corrected. The staff is definitely not friendly or helpful. I have never before encountered such poor customer service in a Chik-fil-A.
Atmosphere: 1
Food: 3
Service: 1
Daniel Kinney
Food is decent enough. Nothing but straight attitude from most of the staff though. Really makes me avoid it.
Atmosphere: 1
Food: 3
Service: 1
Rob
Both my wife and I got sick after eating here today.
You’d think that a hospital would be the perfect setting for Chik-fil-a’s signature friendly service. But the majority of the staff are rude, unfriendly or incompetent. Simple orders like “half sweet, half unsweet tea” confound the cashiers. No refills and they’re usually out of something.
Atmosphere: 1
Food: 4
Service: 1
Drake D
Chick fil a in Richmond Virginia
Sarah Story
Thank you JJ for your bright personality and putting a smile on my face after a very long shift. Something so simple like a pleasant exchange can go far in our hospital!
Atmosphere: 5
Food: 5
Service: 5
Lily O'mara
The attitude of the young girl at the register was uncalled for, and she refused to give me two extra sauces when I asked. I would think that a chick fil a at a hospital would have nice people on the register but apparently not. I’d rather not get attitude when I’m already in the hospital so I will not be going there anymore.
If you'd like to experience a location that's not big on "it's my my pleasure" here is the one. They are also pretty talented as they can multitask with processing your order and checking their phone. They are very careful and allow your fries and chicken to cook in the oil an extra minute or 2 to kill any possible germs and unnecessary moisture and juices you might prefer in your meal.
Atmosphere: 2
Food: 2
Service: 2
Almost always 30 minutes for a 12 count nugget
Atmosphere: 4
Food: 4
Service: 1
Is a must every time I'm in
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries
I didn't like the waiters
These folks did an excellent job treating us and all the customers well. The location was very clean and tidy. The play area looked great for the kids.
Atmosphere: 5
Food: 4
Service: 5
THE WORST LOCATION EVER! I couldn't give my order because the damn cashier wanted to walk off cause she needed a cigarette break. Then, when another lady comes to take orders, once again I had to stand and wait because now everyone is watching the last cashier whine and complain because the manager wouldn't let her go on break. This location has a history with its employees not wanting to work or slacking off. But the food is still good just like the other locations
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chick-Fil-A Grilled Chicken Club Sandwich, Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Chicken Sandwich, Chick-Fil-A Deluxe Sandwich
Taste Fresh, Food so Good, And Always Friendly with a Smile!
Atmosphere: 5
Food: 5
Service: 5
Simple enough order, spicy chicken with cheese, waffle fries and a drink.
What i got was spicy chicken No cheese, no drink, and they are out of pickles.
I returned to the counter for the cheese, they put a slice in a sandwich bag. Sat down and realized I didn’t have my drink, I went back to the counter to get my drink. I watched several other customers return to the counter to get their order corrected.
The staff is definitely not friendly or helpful. I have never before encountered such poor customer service in a Chik-fil-A.
Atmosphere: 1
Food: 3
Service: 1
Food is decent enough. Nothing but straight attitude from most of the staff though. Really makes me avoid it.
Atmosphere: 1
Food: 3
Service: 1
Both my wife and I got sick after eating here today.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
It's always a pleasant experience. The food and customer service is A1.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Market Salad, Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Chicken Sandwich, Chick-Fil-A Deluxe Sandwich
You’d think that a hospital would be the perfect setting for Chik-fil-a’s signature friendly service. But the majority of the staff are rude, unfriendly or incompetent. Simple orders like “half sweet, half unsweet tea” confound the cashiers. No refills and they’re usually out of something.
Atmosphere: 1
Food: 4
Service: 1
Chick fil a in Richmond Virginia
Thank you JJ for your bright personality and putting a smile on my face after a very long shift. Something so simple like a pleasant exchange can go far in our hospital!
Atmosphere: 5
Food: 5
Service: 5
The attitude of the young girl at the register was uncalled for, and she refused to give me two extra sauces when I asked. I would think that a chick fil a at a hospital would have nice people on the register but apparently not. I’d rather not get attitude when I’m already in the hospital so I will not be going there anymore.
Service: 1
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