Chick-fil-A
MCV Campus, 403 N 13th St, Richmond
(804) 628-9115
Recent Reviews
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Just awful. Never opened when I needed them to be there. Worst chicken sandwich I ever saw when it was open. What is all the hub bub about. Didnt even have Mac and cheese ready in a hospital no less. I go better or comparable food at the cafeteria.
Atmosphere: 1
Food: 1
Service: 1
Astonishing incongruence with the Chick-fil-A brand. Food was ok but doesn't pass for normal quality.
Atmosphere: 1
Food: 2
Service: 1
Always great!
Atmosphere: 5
Food: 5
Service: 5
Don't use delivery as it'll be late and cold. So can't give 5 stars cause of that
Atmosphere: 5
Food: 4
Service: 4
If you'd like to experience a location that's not big on "it's my my pleasure" here is the one. They are also pretty talented as they can multitask with processing your order and checking their phone. They are very careful and allow your fries and chicken to cook in the oil an extra minute or 2 to kill any possible germs and unnecessary moisture and juices you might prefer in your meal.
Atmosphere: 2
Food: 2
Service: 2
Almost always 30 minutes for a 12 count nugget
Atmosphere: 4
Food: 4
Service: 1
Is a must every time I'm in
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries
I didn't like the waiters
These folks did an excellent job treating us and all the customers well. The location was very clean and tidy. The play area looked great for the kids.
Atmosphere: 5
Food: 4
Service: 5
THE WORST LOCATION EVER! I couldn't give my order because the damn cashier wanted to walk off cause she needed a cigarette break. Then, when another lady comes to take orders, once again I had to stand and wait because now everyone is watching the last cashier whine and complain because the manager wouldn't let her go on break. This location has a history with its employees not wanting to work or slacking off. But the food is still good just like the other locations
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chick-Fil-A Grilled Chicken Club Sandwich, Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Chicken Sandwich, Chick-Fil-A Deluxe Sandwich
Restaurantji Recommends
Taste Fresh, Food so Good, And Always Friendly with a Smile!
Atmosphere: 5
Food: 5
Service: 5
Simple enough order, spicy chicken with cheese, waffle fries and a drink.
What i got was spicy chicken No cheese, no drink, and they are out of pickles.
I returned to the counter for the cheese, they put a slice in a sandwich bag. Sat down and realized I didn’t have my drink, I went back to the counter to get my drink. I watched several other customers return to the counter to get their order corrected.
The staff is definitely not friendly or helpful. I have never before encountered such poor customer service in a Chik-fil-A.
Atmosphere: 1
Food: 3
Service: 1
Food is decent enough. Nothing but straight attitude from most of the staff though. Really makes me avoid it.
Atmosphere: 1
Food: 3
Service: 1
Both my wife and I got sick after eating here today.
Atmosphere: 3
Food: 1
Service: 3
It's always a pleasant experience. The food and customer service is A1.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Market Salad, Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Chicken Sandwich, Chick-Fil-A Deluxe Sandwich
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