Chick-fil-A

1051 E Cary St, Richmond
(804) 938-9355

Recent Reviews

Zeel Desai

Vegetarian options: Southwest veggie wrap (corn/black beans, lettuce, tomatoes, shredded cheese)All salads can be made without the meat

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kale Crunch Side, Egg White Grill Meal, Greek Yogurt Parfait, Chicken Noodle Soup

Erica C.

Again, the Cobb salad is bussing every day I get it. Don't walk run to get you one and the staff was equally welcoming and friendly.

Lo Hair&More

Awesome staff very friendly & welcoming. Very helpful & team made sure I got my order exactly how I requested. Such a Quant location. Limited seating inside but is available. Various seating Areas in lobby also. Restrooms was clean & well-stocked.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns

Ethan Hill

Disappointed they don't take the Chick-fil-A app but food was on brand.

Food: 5

Service: 4

Rachel D.

Fast and friendly staff! There can be a lot of customers during peak time but they still move through the line quickly and with fresh food!

Rick Fonner

Some history firstLocation used to be an Arby's until recently, they have squeezed a Chick-fil-A with just a couple of seats.Location doesn't support the app, you place an order and step aside and wait for your name to be called. Today there where more people waiting than room.Definitely room for improvement.

Rajendra Shrestha

I love chik-fil-a, but I am not happy in this location for couple of reasons 1. They don't accept Chik fil a gift cards. 2. They served soda at least half full of ice, so drink is gone soon. It has happened couple of times, and I started ask for less ice. 3. Spicy chiken was not spicy like in other locations. 4. They don't have chik fil a rewards.Place is clean. Although there is less sitting area inside, there is option to sit outside too.

Atmosphere: 3

Food: 4

Service: 3

Katie Case

Not a corporate store but everyone is friendly, they don't accept coupons and don't allow for mobile ordering but

Atmosphere: 4

Food: 4

Service: 4

Jesse Briggs

Nicest staff

Atmosphere: 5

Food: 5

Service: 5

Nathan Dryden

Brand new the week of 4/24/23. There are only 2 high top tables inside but The James Center lobby has lots of comfortable seating in the beautiful lobby. Very clean space. Friendly staff and quick service. Both meals I had there the first week of being open were as good as any other Chick-fil-A I have visited. I am betting the one star review is a fake one from a rival business close by that is threatened by the competition. Looking forward to eating here in the future!

victoria anaya

Great food, love the environment, very clean space, food is always hot! Great workers always making sure to give you 100%!Vegetarian options: They have veggie wraps, and salad bases !

Brenda B

I've been to this location twice since they opened. Excellent experience both times. Food was great and staff was friendly. It was very clean. My new "go to" lunch take out place in downtown RVA. 2 thumbs up! Well organized. Especially for being new.

William Delaney (Liam)

This location just opened and boy is it gross… absolute nastiness everywhere! Raw chicken on one sandwich, hair on the other. Do not recommend, many better lunch options in the area.

Aiden Brown

The people at the front today were extremely polite to me and the service was quick and friendly. Food was tasty. You can't go wrong!

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