Chipotle Mexican Grill
810 W Grace St, Richmond
(804) 254-9425
Recent Reviews
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The skimpiest amount of meat I've ever received from a chipotle. Terrible location.
Atmosphere: 1
Food: 3
Service: 1
WARNING!!! Do not pay with cash at this restaurant. I was given a counterfeit $20 bill and had to call the police.
Service: 1
One of the most disgusting chipotles in America. Guac was literally yellow.
Great food and staff, will definitely return
Atmosphere: 5
Food: 5
Service: 5
The establishment isn’t too clean but fast service. The chips I received were stale and guacamole not seasoned. Each visit is a hit or miss. The staff is great, the food, not so much.
Atmosphere: 3
Food: 2
Service: 5
This location is always stocked no matter how late you go, unlike Hull st. The only thing I don’t like about this location is they aren’t usually friendly at all. You will have your food but the service is rude at times.
Beans were under seasoned and service was slightly snippy.
Atmosphere: 4
Food: 2
Service: 3
Honestly this place sucks, I have never gotten such horrible portion until I started going to this chipotle. They don't know how to fill a bowl and it has been like this for last month I have gone to this one, never again waste of time and money. This bowl in the picture was extra rice, extra chicken, extra pico, extra green salsa, and extra lettuce. Like legit where is the extra, heavy on where is the extra chicken I paid for. I tasted bad too so maybe it a good thing I got this portion. The green salsa had like no flavor, almost like it was filled with sink water and the lettuce had a weird sweet taste to it. Chipotle needs to get it shit together.
Atmosphere: 3
Food: 1
Service: 1
The absolute worse
Atmosphere: 1
Food: 1
Service: 1
The portions they decide to give people is a joke. Whether it’s delivery or in person. When you ask for a full bowl they skimp you. Got home and my queso that I paid $4 for is barely halfway full. Don’t even bother.
Restaurantji Recommends
The Chipotle near the VCU campus in Richmond is a food destination I go to regularly. Recently I went there and asked for a bowl and was horrified to see how little food this lady gave me. It's a white lady -- older. Not sure if she is the manager, but she barely put any food in my bowl, and since then, any time I walk in and she's working, me and my friends walk out! I love Chipotle, it's a shame she's scamming students and young professionals.
Atmosphere: 4
Food: 3
Just don't order delivery because you'll get screwed on the servings every time.
Atmosphere: 3
Food: 4
Service: 3
The food tastes great here but the people making the bowls don’t listen. I ordered extra everything in my bowl except for the protein and the bowl is only half full. I thought maybe it was a one time thing because it wasn’t like this a month ago but it has sadly been like this the last 4 times I have went. I really don’t recommend eating here for this reason.
Atmosphere: 4
Food: 5
Service: 1
I’ve been here several times as it is a convienent place for food on the VCU campus. They are extremely skimpy with the portions of meat every time. I’m talking not even covering half of your bowl type of skimpy. The workers often looked distressed and have attitudes. This place has potential just some things to improve.
Atmosphere: 3
Food: 3
Service: 2
Stokley went above and beyond. I really enjoyed his customer service. Very nice young man.
Atmosphere: 5
Service: 5
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