Chipotle Mexican Grill

Being able to build my meal based on what I want that day appeals to me. Plus, there are some good vegetarian options, and it's usually not crowded at the time I go so it's quick.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Burrito Bowl, Chips, Salad

Regular service

Atmosphere: 5

Food: 4

Service: 4

My first time at this location, one person at this location was definitely not her day. I think she was transsexuals, nothing wrong ben trans I'm gay I'm do not have any problems with that
But it looks like she was having a bad day. we were mistreated, and her attitude was horrible
she needs to be retrained to do customer services

Atmosphere: 3

Food: 2

Service: 1

I finally have the strength to write this review Saturday Dec 21st this place gave me the worst food poisoning I know it’s this place because it’s all I had eaten in over 24 hours. It came on about 3 hours after eating here. Please for your own safety stay away from I have never wrote anything like this but this scared me bad and genuinely worst I have ever felt. Truly ruined Christmas for me. Please watch what you serve people.

The worst service I have ever received, you talk to them and they ignore you, I am paying and I want them to give me what I ask for not what they want and they serve unwillingly.

Atmosphere: 3

Food: 3

Service: 1

I Love Chipotle, but its different customer experience depending on which location you go to!!! The location on Midlothian in Richmond, Va seems has gone back to old tricks!!! Skimpy on ingredients!!! They will give you every excuse for why they are out of ingredients & then when you question the amount they argue with & try to charge double!!! The location everyone needs to try is the one in Chester, Va!! They are Exeptional!!!!

Atmosphere: 1

Food: 1

Service: 1

If you are looking for a rice burrito, then look no further. As for toppings, it's like the essence of toppings. They might as well wave an empty spoon over top of the rice. The beans, meat, fajitas, and even corn must be coming out of the employee paychecks. Complete rip off.

Atmosphere: 3

Food: 1

Service: 2

Great management

Atmosphere: 5

Food: 5

Service: 5

I had to ask for more chicken after not even the 4 oz portion they said it was. But ok.

Atmosphere: 5

Food: 3

Service: 3

This is the best chipotle in and around Richmond. They are the friendliest, most consistent, and provide very generous scoops/portions. This chipotle always has everything prepared and ready to be put out on the line (many other locations “run out” several hours before close). The blonde girl today offered me a sample of the brisket and she was so sweet about it! Thanks y’all

Atmosphere: 5

Food: 5

Service: 5

Parking: Alot of parking spots

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

The experiences I have had here lately are subpar. The workers are not very kind. Ordering online isn't much difference, they got all my orders mixed up(i.e wrong topping on wrong bowls). The food is not really as good as it used to be. The meat is also more fatty than actual meat.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Chicken Bowl, Chips & Queso Blanco

Closest chipotle to me and the workers always have attitudes, they seem to ALWAYS be out of some type of ingredient every time I go from protein to sides

You walk in and they will ignore you until you say something.

Portion size is well below usual level

Asked for steak and chicken and girl tried to serve me 3 pcs of steak they acted like it was okay.

Girls attitude is below service standards.

Atmosphere: 1

Food: 3

Service: 1

Whatever yall do keep the "BRISKET" plz don't change a thing

Atmosphere: 5

Food: 5

Service: 5