Messed.up my lunch order back to back days. You CAN NOT get it resloved if this happens. They send you into a phone tree hell then Pepper who is no help. Guesss it just cost me $11 to find out what type of place yall run. Theres better actual mexican food too close to you for you to be this bad.
Atmosphere: 4
Food: 1
Service: 1
Courtney Thompson
My rice was crunchy as hell. Idk if they barely boiled it or gave me dried rice.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Steak Bowl
Natalie
My boyfriend orderd a taco and never got meat on it. The food wasn't hot and the burrito was small. The worst Chipotle I have ever been
Atmosphere: 1
Food: 1
Service: 1
Instagram Deaththekid668
10/ 10
Atmosphere: 5
Food: 5
Service: 5
Ski Bum
in last 3 visits rice has not been cooked twice. tonight braved the cold only to stand there only person at counter 2130 they close at 2300 while they clean the underside of the serve pit then find out after we start the bowl rice and beans in no asada. not ever going
Atmosphere: 1
Food: 1
Service: 1
Mimi Droy
Believe it or not this was my first time at Chipotle. I was intimidated and left, but waited until the line died down and went back in. So glad I did. The food was amazing, will be going again when I'm close to them. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice Bowl
pat bia
I have never seen it so dirty. The lettuce was old, the corn was shriveled, and the work area was not kept up. Not at all what I have expected from past experiences. I almost walked out.
Jason K.
Messed up me and my girlfriend's online pickup order :( they didn't include beans in hers and mine didn't have any beans or salsa. I wish I didn't buy from this location, give them some salsa!
Kaylynn Lipford
First, I pulled into the chipotle lane, sat there for 5 mins before I backed up and pulled up again so the bell would go off then someone acknowledged me, asked for my name. About 10 mins later the food comes out. I didn’t get the chips I ordered and after asking they just said “we aren’t making anymore tonight” I placed the order at 8:45. When asked what can I do about the 2 chips I was missing they got someone that could “help me better” and all the other person said was “come back tomorrow and you can get the chips cause she’s working tomorrow and she’ll remember you” I asked if there was a way I could get my chips for free next time since I already payed for them, they’re only option was for me to come back tomorrow to get it. After all that I just drove off and said forget the chips. I got home and went to eat my bowl and it has no sour cream when I put extra on the app and my husbands burrito had no sour cream or cheese when put both on his. They’re always screwing up my order. If I could give negative stars I would.
Atmosphere: 1
Food: 1
Service: 1
CjGoatedatDaGame
My order was a chicken bowl but they were out of Chicken at the time of when my order was placed so instead I got something else in place of chicken with no charge and the food was
This is the worst chipotle chesterfield. They are not friendly serving food. They are impolite to customers. They kick people out for speaking in their experience. Terrible. Horrible environment. Manger Rachel Watson is the responsible manger for all that goes jon in that building. And she lets it all go. It’s
Atmosphere: 1
Food: 1
Service: 1
Amy
Even though they were busy they were fast and food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Steve K.
Having eaten at Chipotle, CAVA and Qdoba, this was by far the worst place to eat!First off the chicken barely covered a quarter of the bowl!When I asked if that's all the meat I got he replied yes unless you want to pay for double meat!The guacamole was all brown and gross!I will never eat at a Chipotle again!
chris ross
They mad rob you with the amount of meat they put on, half of what other stores give, best to go to the others
michael mayweather
food was as expected but the male worker with dark loose curly hair who gave me the food disrespectfully made a negative comment about me to another worker audibly. not to mention the hair in the food that i didn’t get to take a picture of.. seems targeted but it’s chipotle and god forbid you ask the workers to do their job
Messed.up my lunch order back to back days. You CAN NOT get it resloved if this happens. They send you into a phone tree hell then Pepper who is no help. Guesss it just cost me $11 to find out what type of place yall run. Theres better actual mexican food too close to you for you to be this bad.
Atmosphere: 4
Food: 1
Service: 1
My rice was crunchy as hell. Idk if they barely boiled it or gave me dried rice.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Steak Bowl
My boyfriend orderd a taco and never got meat on it. The food wasn't hot and the burrito was small. The worst Chipotle I have ever been
Atmosphere: 1
Food: 1
Service: 1
10/ 10
Atmosphere: 5
Food: 5
Service: 5
in last 3 visits rice has not been cooked twice. tonight braved the cold only to stand there only person at counter 2130 they close at 2300 while they clean the underside of the serve pit then find out after we start the bowl rice and beans in no asada. not ever going
Atmosphere: 1
Food: 1
Service: 1
Believe it or not this was my first time at Chipotle. I was intimidated and left, but waited until the line died down and went back in. So glad I did. The food was amazing, will be going again when I'm close to them. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice Bowl
I have never seen it so dirty. The lettuce was old, the corn was shriveled, and the work area was not kept up. Not at all what I have expected from past experiences. I almost walked out.
Messed up me and my girlfriend's online pickup order :( they didn't include beans in hers and mine didn't have any beans or salsa. I wish I didn't buy from this location, give them some salsa!
First, I pulled into the chipotle lane, sat there for 5 mins before I backed up and pulled up again so the bell would go off then someone acknowledged me, asked for my name. About 10 mins later the food comes out. I didn’t get the chips I ordered and after asking they just said “we aren’t making anymore tonight” I placed the order at 8:45. When asked what can I do about the 2 chips I was missing they got someone that could “help me better” and all the other person said was “come back tomorrow and you can get the chips cause she’s working tomorrow and she’ll remember you” I asked if there was a way I could get my chips for free next time since I already payed for them, they’re only option was for me to come back tomorrow to get it. After all that I just drove off and said forget the chips. I got home and went to eat my bowl and it has no sour cream when I put extra on the app and my husbands burrito had no sour cream or cheese when put both on his. They’re always screwing up my order. If I could give negative stars I would.
Atmosphere: 1
Food: 1
Service: 1
My order was a chicken bowl but they were out of Chicken at the time of when my order was placed so instead I got something else in place of chicken with no charge and the food was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Restaurantji Recommends
This is the worst chipotle chesterfield. They are not friendly serving food. They are impolite to customers. They kick people out for speaking in their experience. Terrible. Horrible environment. Manger Rachel Watson is the responsible manger for all that goes jon in that building. And she lets it all go. It’s
Atmosphere: 1
Food: 1
Service: 1
Even though they were busy they were fast and food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Having eaten at Chipotle, CAVA and Qdoba, this was by far the worst place to eat!First off the chicken barely covered a quarter of the bowl!When I asked if that's all the meat I got he replied yes unless you want to pay for double meat!The guacamole was all brown and gross!I will never eat at a Chipotle again!
They mad rob you with the amount of meat they put on, half of what other stores give, best to go to the others
food was as expected but the male worker with dark loose curly hair who gave me the food disrespectfully made a negative comment about me to another worker audibly. not to mention the hair in the food that i didn’t get to take a picture of.. seems targeted but it’s chipotle and god forbid you ask the workers to do their job
Atmosphere: 1
Food: 1
Service: 1