Chuck E. Cheese
10430 Midlothian Tpke, Richmond
(804) 330-9865
Recent Reviews
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The worst Chuck E Cheese I have been too. On top of that an employee with red hair and green shirt was having her boobs grope on by another employee. This is absolutely disgusting and my children should not be exposed to that at a family place. Because of this we will never return to a Chuck E. Cheese. I’m just absolutely disgusted by this.
Food was way too overpriced for the quality you get. Other than that my child had fun!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Large Cheese Pizza, Cotton Candy
You have to go when it’s not packed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Cheese Pizza, Cotton Candy, Salad Bar, Pepperoni Pizza, Cakes, Chuck E Cheese Pizza, Buffalo Wing, Giant Warm Cookie, Party Pack, Cheesy Bread, 1 2 Cheese 1 2 Sausage
The food we had was very good! My kids enjoyed all of the arcade games and had a lot of fun! It was a great way to spend a rainy day!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza, Cheesy Bread
My son loved it had fun with the family
Atmosphere: 5
Food: 5
Service: 4
Kid-friendliness: Very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Cheese Pizza, Cotton Candy, Salad Bar, Pepperoni Pizza, Buffalo Wing
This establishments manager displayed horrible behavior with an elderly individual. The man was clearly not able to articulate his needs and tried to explain to the manager that he was waiting for his daughter who was in the bathroom. The manager told the man to “get out” and when someone tried to assist the elderly man, the manager became even more disrespectful. I will never and I mean NEVER step foot in this building again. A dog was treated better than this man.
It's Chuck E Cheese, so expectations are low to begin with, but there are really simple things that could make this location better. Like toilet liners in the bathroom, enforced occupancy limits, any kind of adult on duty to maintain some kind of order amongst the employees. And also, this particular location just absolutely reeks of weed. Kind of inappropriate.
Atmosphere: 1
Food: 3
Service: 3
My kid had a good time which is the most important thing. If he were writing the review it would be 5 stars across the board. We feel the service was great. The staff is very friendly. The food is meh and a few of the games require a little maintenance but that's just me looking at it under a lens. It would be a good venue to have birthday events for the little ones.
Atmosphere: 4
Food: 3
Service: 5
I took my daughter and two grandchildren to Chuck E. Cheese today, and it was ridiculously overpriced for what it offers. Half the machines were broken, the ski ball game was missing balls and barely worked, and most of the other games kept showing errors. On top of that, they don’t even do points anymore—what a total rip-off!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Large Cheese Pizza, Cotton Candy, Salad Bar
Restaurantji Recommends
The kids always love it here; adults too! lol!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Its no organzation
No communication
Wheelchair accessibility: Yes its wheel chair accessible
Recommended dishes: Large Cheese Pizza, Cotton Candy, Salad Bar
We were incredibly happy with our experience. I apologize if I butcher the servers names, but we were welcomed by Darion who stuck around to help and get my family and I settled while our party server, Darianna. Again, sorry if i misspelled your names!! But you both were so sweet and gave us such a warm welcome and helped keep me cool headed the entire time. She was so attentive and kind and helpful and patient. The pizza was really good! All the kids had such a blast. Thank you staff for giving us all a great experience!!❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cotton Candy, Party Pack
Times has changed and it definitely shows. I was invited to my nephew’s birthday party at Chuck E. Cheese and boy was it eventful. The party cost my sister $600 im going to just leave that there 😅. The most important thing was that the little kids enjoyed themselves.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Pepperoni Pizza
The food is good. Staff is very friendly, but the price is way too high, especially if you have more than 1 child. They took away the rewards program!! I couldn't find any coupons online, like I used to. The restaurant was great, just the prices are ridiculous!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Salad Bar, Pepperoni Pizza, Giant Warm Cookie
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