Cooper's Hawk Winery & Restaurant- Richmond

Timing of the wine delivery was late....we were 3/4 through our entrees when the wine arrived.

Atmosphere: 5

Food: 5

Service: 3

I had lunch here with friends. This was my first visit and I was very impressed with the attentiveness of the server! The lunch special ribs & grilled cheese sandwich coupled withe the tomato soup was fantastic!!

Atmosphere: 5

Food: 5

Service: 5

My daughter and I were passing through town and found this restaurant when looking for gluten free options. We were greeted by a very friendly woman behind the counter, and shown to our table by a courteous young man. When our server finally arrived, he was also attentive. Unfortunately it took a ridiculous amount of time to even have our drink order taken. I probably should’ve left then but we were hungry.

We ordered and waited for our food to arrive. And waited and waited and waited some more. Once our food arrived, it was slightly warmer than cold. It wasn’t bad, it just lacked flavor and wasn’t the appropriate temperature.

I later had to request the check be brought. Then I waited for 15 minutes before I caught someone else’s attention and asked to pay so we could leave. We were there for 1.5 hours.

The restaurant was busy but not overly so as we were dining after lunchtime. Perhaps they were short staffed? It was not a good experience and I definitely overpaid for the quality and service received. I would not choose to dine here again.

Atmosphere: 4

Food: 2

Service: 3

This was my wife and I first time dining here. First, the young lady that was our waitress was fantastic! She's very friendly and knowledgeable! Our meal and drinks were great, and the atmosphere is also fantastic! We definitely will be dining there again soon!

Atmosphere: 5

Food: 5

Service: 5

I mainly come for the wine tastings and Chris is one of my favorite servers. He has great suggestions and is very knowledgeable. They also play some great background music giving you a whole chill vibe. The food is also tasty and they have a happy hour at the bar.

Atmosphere: 5

Food: 4

Service: 5

I am canceling my membership the last two times I have had a horrible experience

Atmosphere: 1

Food: 1

Service: 1

Megan, Antoinette & Briana were awesome. Everyone was most accommodating for my party of 8. I am a wine member, experiencing top tier service like that , will keep me coming back.

We are regulars at Short Pump's Cooper's Hawk. We drive from Charlottesville because of the great service, excellent wine tasting, and delicious food. My latest compliments go to Megan, Jaden, Isaiah, Isaac, and Thelonious. Drew and Ricardo are also excellent. We always bring a different crew and are always treated wonderfully! Keep doing what you're doing. We definitely enjoy visiting your establishment! We will see you again on October 4th. Get ready! Thank you for all you do!

Atmosphere: 5

Food: 5

Service: 5

We were at restaurant for Brunch and it was delicious. Food was exactly as we ordered and our service was great.

We loved our server Darnell! We hope to get him every time we come back. He helped with dietary restrictions and had great patience.

Had a great wine tasting right when we entered. Jayden was amazing. We got seated when our reservation was due. Our waitress got our drinks order and brought them out quickly. When our dinner came out, 4 of 6 arrived...the other two took over 30 minutes to get. The manager was rude when we complained and not helpful. Next time I go I would do the wine tasting but not eat dinner there again.

Atmosphere: 4

Food: 5

Service: 2

We had reservations for 5:15: arrived in time and were told it would just be a few minutes . 15 minutes later we checked with the staff explaining we had tickets for a show which was why we made early reservations, and only when we asked did they tell us they could not honor our reservation and we would have to wait ( meaning we would not make our730 show )! We ended up leaving and scrambling for a new place to eat on a Sat night ; Do not recommend ,due to horrible customer service! We ended up down the road at Red Salt which were wonderful they squeezed.us in and service was exceptional

Atmosphere: 1

Service: 1

Cooper's Hawk is one of our favorite restaurants. We have been to the Ashburn, Reston, and Richmond restaurants. We have always had great service. If you want to learn about wine or enjoy wine then this is a place to try.

Food was good drinks take way too long to get. Need more bartenders 20 min for a drink is not ok.

I’ve been to Cooper’s hawk about 3 times now and each time I’m greeted in a kind friendly matter. great customer service and this restaurant is very clean. The food was extremely satisfying and the waitress was also very friendly I forgot her name but next time I Will definitely include it. Highly recommend the pot stickers!