Crafty Crab - Richmond Southside Plaza

Great food!!..Great service ! Great vibes

Atmosphere: 5

Food: 5

Service: 5

Love the atmosphere.....great people...nice spot. Don't feel like it belong there. Karaoke is all that! Come out! Will be 5 star is they fix a couple of things and some other stuff doing the week....

Atmosphere: 4

Food: 4

Service: 4

Great food and service every time I go to Richmond. Crafty crab never disappoints! I love the fried shrimp and fish

Atmosphere: 5

Food: 4

Service: 5

When it’s good it’s good, but tonight it was not good… either cooked frozen or recooked. Not sure how it made it out of the kitchen. Bad food tonight, I’m guessing they thought it would pass unnoticed. Manager not accommodating at all. Very disappointed tonight.

Great seafood and wings

Atmosphere: 5

Food: 5

Service: 5

Took my gf there for a date on recommendation from a coworker. We went during ladies night. Before walking in...ratchets. while sitting, ratchets.... the music wasn't my thing, but I'm sure it wasn't for me anyway eing it was ladies night. It was very loud. Now the food.... it was hot and fresh but not flavorful. The boil bag i ordered... needed to marinate or something cause everything was bland. The butter, wasn't butter... again, bland. The server, she was great! Attending most needs without being overbearing.

Atmosphere: 3

Food: 3

Service: 5

Kid-friendliness: Kid friendly

Wheelchair accessibility: Wheelchair accessible

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Fried Shrimp, Hush Puppies, Seafood Boil

Always enjoy the experience at Crafty Crab.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Corn, Shrimp, Oyster Basket, Fried Shrimp, Crab Meat Fries with Cheese, Hush Puppies, Cajun Rice, Lemon Drop, Seafood Boil

Food is great! Customer service is horrible. Call in my order... When I arrived i asked several times was my order ready they said no ... I waited over an
then I really got passed when I went back to ask the guy and he said I'm sorry they forgot to put your order in... I was only compensate a $10 gift card.

Atmosphere: 5

Service: 1

Recommended dishes: Seafood Boil

Boom Fire sauce is sooo good 😊

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fries, Fried Shrimp, Snow Crab, Lobster Tail, Cajun Rice, Seafood Boil, Snow Crab Special, Gumbo

This place will have you addicted everything is so good the prices is affordable the quality is good and the customer service is amazing 👏 it's hard to find a place where everything is a ten i highly prefer any of my big seafood eater to try them out you will not be disappointed

Atmosphere: 5

Food: 5

Service: 5

The customer service tonight 😒yup, the lil white/Asian girl was the worst. but who knows what her day was like. There was no organization to prepare for a holiday crowd. We sat there 2 hours and never received our food...we left.

Atmosphere: 3

Service: 1

Have been here a few times. This place does the job for your fix of having some seafood. The place can also give you more than a seafood fix due to the dance floor! There is a dj for entertainment on some nights. Kid friendly, but it is also a bar. The atmosphere, as I said, you have a dance floor, bar, and dining area. Service is ok, I feel they stretch the waiters a bit, sooooo you may have a little wait for service or between service.

Parking: Shopping center full of parking spots

Kid-friendliness: Radio edit music and a bar present

Wheelchair accessibility: Wheelchair accessibility throughout the building

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: King Crab Legs, Oyster Basket, Fried Oyster, Snow Crab, Fried Calamari, Cajun Rice, Snow Crab Special, Gumbo

This is a great place for seafood and karaoke. It’s a family friendly restaurant. Kids are welcome. ❤️

Parking: Parking is in a plaza so it’s lots of parking

Kid-friendliness: Kids are welcome however at some point adult karaoke will start.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Oyster, Cajun Rice

Glad they have security because of the area

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cajun Rice, Snow Crab Special