Cross Grain Brewhouse
5443-5487 Richard E Byrd Terminal Dr, Richmond
(804) 226-3000
Recent Reviews
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This review is for service only since I was unable to sample any foods. Sat down with 41 minutes to board, 31 min to board someone finally came by and said she’ll grab menu. 27 min to board still nothing from anyone. Moved to the bar. 19 min to board asked a guy for a menu that gave food to the person next to us, promptly ignored. This place sucks. All servers standing in back chatting, 1 person at bar managing 25 guests, 6 servers literally doing nothing. No one in charge. No one cares.
Atmosphere: 2
Service: 1
Staff really tries to accommodate you when there's a few flight delays and the food and beer selection hit the mark!
Atmosphere: 5
Food: 5
Service: 5
Everything was great, good food, good drinks, good service, and good customers what more can you ask for
Atmosphere: 5
Food: 5
Service: 5
Zack is great
Service: 5
Zach was the bomb! Really set off our airport experience. Ps Bill Nye was also here.
Zack was awesome ! Excellent service !
Zach is great!!!!
Atmosphere: 5
Food: 5
Service: 5
Zach is awesome!!
Atmosphere: 5
Food: 5
Service: 5
Zach was awesome!!!!
Zack was great at the bar. Good stop preflight
Atmosphere: 5
Service: 5
Restaurantji Recommends
Valerie was amazing and working hard by herself at the bar.
Atmosphere: 5
Food: 5
Service: 5
The staff does their best to serve you quickly. The food is pretty good, better than most offsite restaurants. tp add, they have a pretty good selection of beers on tap. On occasion I have met some very interesting fellow travelers.
Atmosphere: 4
Food: 5
Service: 3
The waiters/ bar tenders are all over the place. It takes 20 mins for eatherone to come to you even when you are at the bar. Half of there drinks are unavailable and it takes 30 mins after you asked for the receipt. They just aren't trained or organized.
Service: 1
I came for a quick water but Zach was so inviting and the place was so clean that I stayed for a meal and a few brews. Can’t believe I found this level of service in an airport bar!
Atmosphere: 5
Food: 5
Service: 5
Zack is the best. Great margherita
Atmosphere: 5
Food: 5
Service: 5
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