Domino's Pizza

3906 Hull Street Rd Unit 3906, Richmond
(804) 655-4600

Recent Reviews

Sort by
Antonia Evans

Cancelled order without any explanation. The phone number provided is just endless automated voicing. Terrible experience. Some jokes working there.

Atmosphere: 1

Food: 1

Service: 1

R P

This is now my 2nd time coming here the ppl working here are rude and don't even acknowledge you 1st time k I get it we all have bad days but to always be in the mood they need training in customer service .

Atmosphere: 1

Food: 4

Service: 1

Isaiah Brown

Awful customer service i waited for two days to redeem my two pizza because of there mess up. And nobody can help me at this point.

Albany Truck

Never let's you down ...

Vegetarian options: Best chicken Alfredo..

Wheelchair accessibility: Ground level

Atmosphere: 5

Food: 5

Service: 5

Abrianna Wright-peters

Just went in to order and I have a $50 in my hand the lady wouldn’t even let me order talking about we don’t accept $50s like excuse me ur refusing my cash but it’s legit cash I wonder if your higher ups know ur turning down people if they have higher bills for payment. That makes no sense I wish I would at my job corporate would have my tail if yall can’t afford a safe to read to $ or a pen to make sure it’s real then yall shouldn’t be in business. To turn me away just because u seen it in my hand keep in mind I never order or passed the money . It was just rude how it was said and then on top of it to turn my order down.

Atmosphere: 1

Food: 3

Service: 1

multi_editsj

Last night I ordered a pizza through Uber eats. Store employees are in charge of the delivery, so you cannot track the driver. It was 30 minutes late and I sent Uber a request for a refund. I thought I would never see my pizza again… until I saw it this morning on my front porch! A slice was taken and someone scrapped the top layer of other slices. I’m absolutely disgusted and upset. I just want my refund and it makes me sick they took my ‘tip’ too.
Don’t waste ur time here.

Update: 10-27-24
I called the store again after work today to ask who was responsible for my pizza last night. The woman was not allowed to tell me who it was, but she did offer a free order of anything I wanted. I just wanted what I ordered last night, and so I requested that. She told me it would arrived in 45min to an hour and so I waited. It almost an hour and the pizza finally arrived. This time, I met the driver who was not responsible for last night (or so he said) and apologized. My pizza came fresh and tasty. I finally got my refund and more financial compensation from Uber Eats. I am satisfied with ending.

Atmosphere: 1

Food: 1

Service: 3

Dawn McCormick

The crust was really soft not crispy like I like it. I really don't think they cooked it long enough

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Pepperoni Pizza, Ham and Pineapple Pizza

Jeremiah Brown

The pizza was good but if I have to wait for my order why can't I use the restroom? This mad the experience 1 star because I had to hold it the whole time???‍♂️

Amani Webb

Rodrick was polite and fast

Atmosphere: 5

Food: 5

Service: 5

Lexxi Thornhill

Terrible service, terrible management, terrible drivers, terrible customer service. Ordered two items to be delivered, never received. When the store finally answered, was met with nasty attitudes & fake names such as “Roman” Still haven’t received my order, do not recommend anyone waste their time/money ordering a simple meal.

Update: it’s been two hours and I still have no meal. Do not order from here if your hungry.

Atmosphere: 1

Food: 1

Service: 1

Joseph Green

Sauce was great, crust was stale and too hard. Customer service was ok. I think prices are a bit high and wings way too small???...

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chicken Wings, Meat Pizza

Lorelei Henderson

There's never any sauce on the pizza.
Just dough, cheese & pepperoni
Last time here. 3rd strike you out.

D T

If I could give zero stars I would I absolutely hate ordering from this location they always get my order wrong never apply credits like they say they will they are so unprofessional and completely useless to be a loyal customer and to have been treated horribly the last few times I ordered is insane I will be following up with higher up because this location needs to be shut down until they can hire staff that’s adequate enough for the job

Atmosphere: 1

Food: 1

Service: 1

Aaron Rowe

This is.
Hands down the absolute worst Domino's.I have ever been to in my life The cashier was on the phone and laughing at me the entire time.I was trying to place an order. And then i was about to receive my food one of the other employees Made eye contact with me and then threw the food in the trash and began to remake the pizza . And
Then on top of that , they gave me the wrong pizzas

Atmosphere: 2

Food: 1

Service: 1

jay ray

Large managers special pep extra cheese mushrooms 1220 with 20 percent tip can't beat it

Food: 5

Service: 5

Loading...