Domino's Pizza

7101 Forest Hill Ave, Richmond
(804) 327-1633

Recent Reviews

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Jay Johnson

Horrible customer service and a poor job done on my order.

DA SUPADUPA

Nice fresh food good orice

Atmosphere: 5

Food: 5

Service: 5

Monigo Cooper

Staff were so welcoming, pizza is good too.

Atmosphere: 5

Food: 5

Service: 5

T Giby

Dominos is dominos, but the staff is pretty solid and the food has always been correct for me.

Atmosphere: 3

Food: 4

Service: 5

Edrees Tarzai

Great and clean

Atmosphere: 5

Food: 5

Service: 5

Dilip Gosai

It's yummy !

Atmosphere: 5

Food: 5

Service: 5

Alecia Brooks

ordered delivery. The time was good but the food was not especially the wings absolutely nasty, not cooked sauce just sittin on top would have done better pickin frozen cooked wings up from the store. And all the store said was thanks for letting me know 🤷🏽‍♀️ ummm won’t be ordering again

Food: 1

Service: 1

Nikhilesh Kumar

Horrible service. Never ordering from here again.

Rob Baxter

Lol tonight was the tipping point. I'm disputing the charge with my credit card company.

Hair in food

Food showed up very cold

Food showed up very late. Tracker showed driver parked at a sketchy motel for 20 minutes before coming here.

Online app makes reporting an issue nearly impossible.

Disgusting.

Dee

Rarely ever order here because my food is always wrong once again took a chance in ordering again hoping I would get what I ordered. Wrong food again, food tasted disgusting and under cooked. No resolution but I read back you order. I guess that’s what I get for ordering from somewhere with 3 star rating….

Zach Hoefner

Why is this delivery taking almost an hour and a half to make on a Wednesday night at 8pm when this location reads 3 miles away... wtf is going on... they are either not prioritizing our order due to volume, 1 large pizza plus 20á tip or understaffed... either way I want my money back and won't order from here again

Nyasia Midgette

Manager Shawn provided great customer service and fixed an issue with no hesitation. Thank you!

Atmosphere: 4

Food: 5

Service: 4

Matthew Williams

I have been ordering from here a little over a year. It’s been fine for what it is. Except for the last month or so. Just ordered again tonight, and will never be again. Driver marked as delivered, when I haven’t even paid for it yet. I call the store and she was walking back in saying I didn’t answer the knock on the door…I am sitting here 5 feet away from the door. They sent her a second time and I never heard a knock. See attached picture. It was Justin and Alitha or something like that working. Other things like wrong orders delivered, or multiple hour wait times when quoted at 30-45 mins. I have never been so disappointed to work in the same industry as someone. This paints a bad light on how I have earned a living. I don’t remember the last time I wrote a review, especially this bad. That’s how awful of an experience it has been.

Atmosphere: 1

Food: 1

Service: 1

Kenneth Tanguay

To say fairly and honestly, a huge disappointment. I called to order at about 7:38pm with my pizza order placed with Justin, who said about 45 minutes to 1 hour. After 1 hour not yet seen my pizza so I called to see why, and was told it's in route by a young lady who answered my call, so I waited again another 35 minutes, called again to see what was the delay. I was answered by another guy on the phone who said "We are backed up and only have two drivers, "Is that all?" I received my pizza at 9:49pm. The pizza was dried up and close to cold. $24.94 paid and it was terrible. Never again will I order from any Domino's pizza again. They just don't seem to care ? I was respectful with them on the phone, never raised my voice and they didn't even offer any kind of apology for how long it took. My advice to anyone is try some other pizza chain. Domino's not worth it.

Michelle McKinney

Seriously the worst. Don't order from here. Waited forever for a pizza called to cancel they could care 0. Good luck getting any food from here

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