Domino's Pizza
3208 W Cary St Unit B Unit B, Richmond
(804) 500-5454
Recent Reviews
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Waiting double the expected wait time. And last time it was missing a topping
Atmosphere: 1
Food: 3
Service: 1
Best tasting pizza I’ve had in a long time
Atmosphere: 5
Food: 5
Service: 5
Pizzia was awesome
Atmosphere: 5
Food: 5
Service: 5
I ordered a thin crust spinach feta pizza and some cheesy bread. I ordered for carryout, the app said it would be about 15 minutes, perfect, I'm about a 12 minute walk away. So by the time I get there my food should be close to done, but when I got there they had some mix up and my pizza wasn't ready yet, the worker (I feel bad for forgetting his name but he worked on 07/14 night and had glasses) apologized profusely and genuinely didnt want me to have to wait, that's no problem for me, I wanted to go by 7-11 anyways.
When I come back I have to wait like maybe 5 minutes more, he comes over to offer me a free soda too, something that never happens anymore when restaurants mess up. I really appreciate the service at this store, I don't really order dominos that much but this made me want to order more from this location.
P.S If you're waiting/eating there with kids, they have a chalk board, my roommate was having fun drawing on it while waiting lol, also the bathrooms/lobby are clean
Atmosphere: 5
Food: 5
Service: 5
Do not order delivery from this location. Expect very long delays and cold pizza.
Service: 1
order was cancelled not a problem, but when you call me up and ask if I can pick it up in 15 min and I get there in 22 min and haven't even started on my order and I have to go back to work, reason I asked for delivery reason why I needed to know when to pick it up cause I'm at work and I have to get back, so totally waisted my time, My tip is if your gonna cancel an order online don't call the customer back and say there order will be ready in 15 min and you get there in 22 min and it's still not done, it's the middle of the day and people are at work and you waist there time when you can't have there order complete on a call in or on this case a call too
Service: 1
All good and delicious and good price
Atmosphere: 5
Food: 5
Service: 5
shout out Deshawn my goat delivery driver 🙏🙏🙏
Food: 5
Service: 5
Absolute garbage service. Called to ask if food was coming after waiting over an hour. FOOD NEVER CAME AND NOW THEY ARE CLOSED. I WANT A REFUND. DO NOT EAT HERE
Atmosphere: 1
Food: 1
Service: 1
Ordered online and picked up the pizza and stuff. No problems. The staff were very cordial.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My pizza was tasty hot and fresh manager always great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Custom Medium 2-Topping 12 Pizza, Sweet Mango Habanero Wings, Lava Cake
The pizza man was very friendly and polite in delivering the 🍕. Thank you 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I have ordered from this location on multiple occasions and never had an issue but recently ordered from them and never received my order. Checked and my dominions app said that the order was complete. Called the store and notified them that my order was not complete and I was charged. The worker I spoke to looked into the situation and told me the driver came back with my order because they went to my door and was told no one ordered a pizza. My apartment complex has two separate buildings which is specified in my address. The driver went to the wrong location and instead of calling me they just said the delivery was completed and still charged me. I explained that there are two buildings and that I was even waiting down in the lobby and walked to both buildings looking for the driver. I was never apologized too and was made to seem as if it was my fault. I find it extremely rude and unprofessional. Accidents happen but when they do the responsible party should take accountability. The worker did say the driver was going to re-deliver my pizza but my over all experience was highly upsetting and sadly makes me not want to order from here again.
Service: 1
This is the worst Dominoes I have ever encountered. The deliver is never within the estimations and the tracker does not work. I have order from here twice and the pizza was undercooked the first time and my order didn't show up the second time.
Atmosphere: 1
Food: 1
Service: 1
Said 25 mins for delivery. Almost an hour later delivery showed up without the 2-liter of sprite that I ordered. The delivery driver said they would call back with whether they would be taking it off the order or bringing the Sprite. Neither happened after over an hour. Garbage service. 10/10 would not recommend and won't be ordering from here anymore. I've worked in pizza joints before. It's not rocket science.
Food: 3
Service: 1
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