Last week I went to this location and the bathrooms was locked and stated out of order first of all I was not a customer but the person I dropped off was the lady was rude and advised me the dept of Health advised her she does not have to keep the bathrooms ready for customers let alone customers who buy on the regular not to mention I’m a women who can not just go on the stREET it sadden me to see THESE so call WOMEN WELLSHE IS NOT A WOMEN bcuz a women would allow anyone to use the bathroom sad these women today lazy instead of them getting their blessings they worry about the wrong things GET UR BLESSINGS sad u ppl who tired of cleaning bathrooms that’s why the MOST HIGH CREATED U FOR MAN GROW UP U PPL
Matthew Tompkins
Today was the night before Easter and I was drunk, alone, with a dead phone, and no way to get home. The manager of this dominoes let me come in, ask the staff for a charger for my iPhone, and let me stay inside and feel safe while my phone charged so I could get a ride home.It may not have seemed like much to her, but I live 30 minutes away with having a dead phone, so she did prevent me from sleeping in the streets and insured I’d get home safely. For that I couldn’t be grateful enough and instead of crying of desperation, she had me crying for gratitude. I gave them some money to split, as i it wasn’t hungry nor did i want food, but I needed to give them something for just treating me like a human.As a lost Catholic, having just come from an Easter service(the first mass I’ve attended in a very long time), she solidified my faith in the good of humanity.
Atmosphere: 5
Food: 5
Service: 5
Richard Scelzi
Frequently cannot fulfill orders in less than 1”2 to 2.5 hours
Charles Backus
Even though I had ordered several pizzas from the Belvedere Domino's when I ordered one Wednesday I was told it would be here in 20 minutes. After an hour I called to find out where the pizza was and some clown named Josh informed me thatA. I was somehow, magically out of the delivery areaB. Even though my debit card info, my address, and my phone number were in the system, I wasn't in their delivery areaC. Even if I was in the delivery area I wasn't getting a pizza after waiting over an hourD. Corporate office was rude, claiming it was my fault for ordering from the wrong storeYou clowns didn't have the courtesy of calling me and left me hanging for over an hour.Screw you Clown Josh and your stupid Domino's location
JPBII
The team who works here is awesome! I frequently need to order large amounts of pizzas, and need them same day - these guys knock it out of the park! Right on time, every time, fresh, accurate, and they help me load them up. You cannot ask for better. Thanks for all that yall do!
Atmosphere: 5
Food: 5
Service: 5
Abbie Helt
this is the absolute worst domino’s in the area.
James Blanton
Went in to pick up an online order that wasn't quite ready (gave them my name) so I stood back and browsed my phone for a bit. Until a delivery driver walked in, asked for my name, and then brought me my pizza. Because they'd finished it while I was standing there but had said nothing. Just stacked it somewhere and ignored me. I was the only customer in the store and had already spoken to them so they knew who I was and what I was waiting for. Never ordering from here again. Also they didn't put any of the garlic on my crust which is the only reason to get domino's
Atmosphere: 1
Food: 1
Service: 1
Miranda H.
Poor management. My order tracking was not updated when the delivery biker left the store so I had no way of knowing when my pizza would arrive. Upon calling and asking this location the manager Samantha told me it was only her and the delivery biker there that day and he didn't have a phone or a way to be contacted once he left the store, she was not able to offer any explanation as to why they have a delivery person scheduled who does not have a phone or why he was not provided with one for company use upon finding out he did not have his own. Samantha told us if we were not at the door when the biker arrived he would just return to the store with my order. HOW AM I SUPPOSED TO KNOW WHEN HE ARRIVED IF HE IS UNREACHABLE BY PHONE AND IS UNABLE TO CONTACT VIA PHONE??? At this point I was frustrated because the manger seemed fine with their system and was giving no concession that they were at fault. At this point I was ready to order from a different location completely. The biker ended up returning to the store with my order when I was not out front when he arrived... again how would I know when he arrived. I then drove to the location to pickup my order which they gave me for free saying they had remade it. But they gave me the wrong order! Samantha was also very unprofessional when I arrived telling me the biker had his feelings hurt by my frustration and felt embarrassed that he didn't have a phone, this information is irrelevant to me and goes back again to management needing to hire competent workers who have the resources to do the job, or provide them said resources. Overall was very frustrating and took way too much time and energy from my day just to get the wrong order.
Kat Beatty
Excellent prices and service. Everytime you walk in they are so friendly here.
Ashley cline
This particular Dominoes makes the BEST pizzas, and they are always quick, courteous, the pizza is still hot and cooked to perfection every.single.time. My favorite dominoes, hands down!
I selected my preferred location through the app and re-ordered our favorite combo, but it automatically changed the pick up location to where I used to order from (not my new preferred location). I had no idea until I went to pick it up. Once we figured out what happened, the guy at the Forest Hill location offered to remake my pizza right away, rather than driving across town, and said I could just cancel at the Cary Street location. The employee on the phone at the Cary St location (Kevin) was very cool about the change and cancelled my order without any problem. So, although the app messed up a bit, the employees were really kind and totally made up for it.
Rashaad Goodwyn
My order was given away before I arrived to the store. I was met with no greeting and when I finally was addressed, it was to only discover my food had been given away. Staff scrambled then eventually told me they could remake my order, as if it were optional. I was then told they were understaffed, while 3-5 employees occupied the kitchen. Overall, awful experience. Wouldn’t recommend.
James Riegel
These guys have fallen off the deep end over the past couple months. Pan pizzas and Brooklyn pizzas were my go-to but they are consistently screwing up orders. Wouldnt bother
Albright University
By Far The best Dominos I have ordered from since I have moved from Nova to Richmond! The staff is amazing!! I have a paint a twist every other Sunday night , and Chris The New General manager and his awesome team of management always makes sure our food is fresh! And have been working hard !Thank you guys!! And thanks Chris for serving the community with The best!!My fav Dominos.~ Lesley Hansley
Claire Stewart
I love dominos but this is the worst store I’ve ever ordered from. After an hour of not getting my pizza I was told on the phone “I’ll get it in 10 minutes”, an hour later I’m still waiting. I’ve been on hold with the store for over 20 minutes now and they won’t answer, I just want my money back. This is not the first time I’ve had issue with this location but it’s the last time I’m ever ordering from any Domino’s location.
Last week I went to this location and the bathrooms was locked and stated out of order first of all I was not a customer but the person I dropped off was the lady was rude and advised me the dept of Health advised her she does not have to keep the bathrooms ready for customers let alone customers who buy on the regular not to mention I’m a women who can not just go on the stREET it sadden me to see THESE so call WOMEN WELLSHE IS NOT A WOMEN bcuz a women would allow anyone to use the bathroom sad these women today lazy instead of them getting their blessings they worry about the wrong things GET UR BLESSINGS sad u ppl who tired of cleaning bathrooms that’s why the MOST HIGH CREATED U FOR MAN GROW UP U PPL
Today was the night before Easter and I was drunk, alone, with a dead phone, and no way to get home. The manager of this dominoes let me come in, ask the staff for a charger for my iPhone, and let me stay inside and feel safe while my phone charged so I could get a ride home.It may not have seemed like much to her, but I live 30 minutes away with having a dead phone, so she did prevent me from sleeping in the streets and insured I’d get home safely. For that I couldn’t be grateful enough and instead of crying of desperation, she had me crying for gratitude. I gave them some money to split, as i it wasn’t hungry nor did i want food, but I needed to give them something for just treating me like a human.As a lost Catholic, having just come from an Easter service(the first mass I’ve attended in a very long time), she solidified my faith in the good of humanity.
Atmosphere: 5
Food: 5
Service: 5
Frequently cannot fulfill orders in less than 1”2 to 2.5 hours
Even though I had ordered several pizzas from the Belvedere Domino's when I ordered one Wednesday I was told it would be here in 20 minutes. After an hour I called to find out where the pizza was and some clown named Josh informed me thatA. I was somehow, magically out of the delivery areaB. Even though my debit card info, my address, and my phone number were in the system, I wasn't in their delivery areaC. Even if I was in the delivery area I wasn't getting a pizza after waiting over an hourD. Corporate office was rude, claiming it was my fault for ordering from the wrong storeYou clowns didn't have the courtesy of calling me and left me hanging for over an hour.Screw you Clown Josh and your stupid Domino's location
The team who works here is awesome! I frequently need to order large amounts of pizzas, and need them same day - these guys knock it out of the park! Right on time, every time, fresh, accurate, and they help me load them up. You cannot ask for better. Thanks for all that yall do!
Atmosphere: 5
Food: 5
Service: 5
this is the absolute worst domino’s in the area.
Went in to pick up an online order that wasn't quite ready (gave them my name) so I stood back and browsed my phone for a bit. Until a delivery driver walked in, asked for my name, and then brought me my pizza. Because they'd finished it while I was standing there but had said nothing. Just stacked it somewhere and ignored me. I was the only customer in the store and had already spoken to them so they knew who I was and what I was waiting for. Never ordering from here again. Also they didn't put any of the garlic on my crust which is the only reason to get domino's
Atmosphere: 1
Food: 1
Service: 1
Poor management. My order tracking was not updated when the delivery biker left the store so I had no way of knowing when my pizza would arrive. Upon calling and asking this location the manager Samantha told me it was only her and the delivery biker there that day and he didn't have a phone or a way to be contacted once he left the store, she was not able to offer any explanation as to why they have a delivery person scheduled who does not have a phone or why he was not provided with one for company use upon finding out he did not have his own. Samantha told us if we were not at the door when the biker arrived he would just return to the store with my order. HOW AM I SUPPOSED TO KNOW WHEN HE ARRIVED IF HE IS UNREACHABLE BY PHONE AND IS UNABLE TO CONTACT VIA PHONE??? At this point I was frustrated because the manger seemed fine with their system and was giving no concession that they were at fault. At this point I was ready to order from a different location completely. The biker ended up returning to the store with my order when I was not out front when he arrived... again how would I know when he arrived. I then drove to the location to pickup my order which they gave me for free saying they had remade it. But they gave me the wrong order! Samantha was also very unprofessional when I arrived telling me the biker had his feelings hurt by my frustration and felt embarrassed that he didn't have a phone, this information is irrelevant to me and goes back again to management needing to hire competent workers who have the resources to do the job, or provide them said resources. Overall was very frustrating and took way too much time and energy from my day just to get the wrong order.
Excellent prices and service. Everytime you walk in they are so friendly here.
This particular Dominoes makes the BEST pizzas, and they are always quick, courteous, the pizza is still hot and cooked to perfection every.single.time. My favorite dominoes, hands down!
Restaurantji Recommends
I selected my preferred location through the app and re-ordered our favorite combo, but it automatically changed the pick up location to where I used to order from (not my new preferred location). I had no idea until I went to pick it up. Once we figured out what happened, the guy at the Forest Hill location offered to remake my pizza right away, rather than driving across town, and said I could just cancel at the Cary Street location. The employee on the phone at the Cary St location (Kevin) was very cool about the change and cancelled my order without any problem. So, although the app messed up a bit, the employees were really kind and totally made up for it.
My order was given away before I arrived to the store. I was met with no greeting and when I finally was addressed, it was to only discover my food had been given away. Staff scrambled then eventually told me they could remake my order, as if it were optional. I was then told they were understaffed, while 3-5 employees occupied the kitchen. Overall, awful experience. Wouldn’t recommend.
These guys have fallen off the deep end over the past couple months. Pan pizzas and Brooklyn pizzas were my go-to but they are consistently screwing up orders. Wouldnt bother
By Far The best Dominos I have ordered from since I have moved from Nova to Richmond! The staff is amazing!! I have a paint a twist every other Sunday night , and Chris The New General manager and his awesome team of management always makes sure our food is fresh! And have been working hard !Thank you guys!! And thanks Chris for serving the community with The best!!My fav Dominos.~ Lesley Hansley
I love dominos but this is the worst store I’ve ever ordered from. After an hour of not getting my pizza I was told on the phone “I’ll get it in 10 minutes”, an hour later I’m still waiting. I’ve been on hold with the store for over 20 minutes now and they won’t answer, I just want my money back. This is not the first time I’ve had issue with this location but it’s the last time I’m ever ordering from any Domino’s location.