Dunkin'

7721 Brook Rd, Richmond
(804) 562-7556

Recent Reviews

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D Jade

Always love some Dunkin. I love this location the most.

Atmosphere: 5

Food: 5

Service: 5

Cameron C.

$4.86 for 2 old fashioned donuts?!

Nathan Hitchcock

Well run Dunkin. Nice staff

Atmosphere: 5

Food: 5

Service: 5

Amanda Curtis

The cashier with the Medusa was wonderful. She was fast, efficient and sweet. Everyone was being productive.

Atmosphere: 5

Food: 5

Service: 5

teddy campbell

Nice place great service

Atmosphere: 4

Food: 4

Service: 5

hiren patel

Brings family together.

Atmosphere: 5

Food: 5

Service: 5

Jeremy Kane

I drive past a nearer Dunkin' when I have time, cause this one's way better than the one near my home. The food and drinks are always spot on here.

Atmosphere: 4

Food: 5

Service: 5

Nicholas Kennedy

Quick and efficient. My coffee was hot, fresh, and made to order. Nothing spectacular, nothing to set this location apart from any other.

Atmosphere: 3

Food: 4

Service: 4

Andi Francis

I went through the drive thru on 3/23/2025 around 9am. After I was handed my donuts I put them in my passenger seat, I was putting my card back in my wallet and the gentleman working opened the door and starred at me. I said “sorry just getting my life together” he then responded “you are messing up my numbers” I said oh…..ok…..I have worked in customer service for yours and that is absolutely unacceptable. I have never had a positive experience with dunkin donuts and that confirmed I will never return.

Atmosphere: 1

Food: 1

Service: 1

Kevin Bathrick

Great service

Atmosphere: 5

Food: 5

Service: 5

Alexa C-H

They're usually pretty fast and always polite. If they get super busy they might forgot something but are quick to fix it.

Atmosphere: 5

Service: 4

Azucena

They had my order ready

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Assorted Dozen Donuts

Mel Burbage

Dunkin is awesome. Way better than Starbucks in quality and price.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Assorted Dozen Donuts

francine pirozzoli

First one to arrive this morning and I had a simple order. Spoke clearly but the lady still messed up my order and was waiting on a water that they also forgot. Don’t recommend this location for customer service specially

Service: 1

Meg Truno

I had the pleasure of being waited on by Shakyna, a lovely young woman with a dynamite communication style and a lot of charm and warmth. I seldom go to Dunkin but I'm looking forward to my next visit since discovering the personnel are so gracious!

Atmosphere: 5

Food: 5

Service: 5

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