Dunkin'
7721 Brook Rd, Richmond
(804) 562-7556
Recent Reviews
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Always love some Dunkin. I love this location the most.
Atmosphere: 5
Food: 5
Service: 5
$4.86 for 2 old fashioned donuts?!
Well run Dunkin. Nice staff
Atmosphere: 5
Food: 5
Service: 5
The cashier with the Medusa was wonderful. She was fast, efficient and sweet. Everyone was being productive.
Atmosphere: 5
Food: 5
Service: 5
Nice place great service
Atmosphere: 4
Food: 4
Service: 5
Brings family together.
Atmosphere: 5
Food: 5
Service: 5
I drive past a nearer Dunkin' when I have time, cause this one's way better than the one near my home. The food and drinks are always spot on here.
Atmosphere: 4
Food: 5
Service: 5
Quick and efficient. My coffee was hot, fresh, and made to order. Nothing spectacular, nothing to set this location apart from any other.
Atmosphere: 3
Food: 4
Service: 4
I went through the drive thru on 3/23/2025 around 9am. After I was handed my donuts I put them in my passenger seat, I was putting my card back in my wallet and the gentleman working opened the door and starred at me. I said “sorry just getting my life together” he then responded “you are messing up my numbers” I said oh…..ok…..I have worked in customer service for yours and that is absolutely unacceptable. I have never had a positive experience with dunkin donuts and that confirmed I will never return.
Atmosphere: 1
Food: 1
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They're usually pretty fast and always polite. If they get super busy they might forgot something but are quick to fix it.
Atmosphere: 5
Service: 4
They had my order ready
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Dozen Donuts
Dunkin is awesome. Way better than Starbucks in quality and price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Dozen Donuts
First one to arrive this morning and I had a simple order. Spoke clearly but the lady still messed up my order and was waiting on a water that they also forgot. Don’t recommend this location for customer service specially
Service: 1
I had the pleasure of being waited on by Shakyna, a lovely young woman with a dynamite communication style and a lot of charm and warmth. I seldom go to Dunkin but I'm looking forward to my next visit since discovering the personnel are so gracious!
Atmosphere: 5
Food: 5
Service: 5
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