This Dunkin' is the absolute best. The people working here are amazing, especially Ty who has been super thoughtful. I go here almost every day at this point.
Friendly and helpful staff, with quick service. The dining area was clean and welcoming. I'd recommend this Dunkin over the others nearby. I tried three others before deciding on this one.
Atmosphere: 5
Food: 5
Service: 5
Travis Anthony
This is my favorite DD to visit in the area, the service is fast and they make the iced coffee drinks just right! Perfect coffee stop before/after going to Deep Run Park.
Atmosphere: 5
Food: 5
Service: 5
Beverly Mathis
Credit card scammers and terrible service every time here! Have talked to police and dunkin coprorate about this location more then once. 0 stars!
Vegetarian options: They cannot accommodate.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Leider
Everyone is so friendly here! I always stop here after my dance classes at Fred Astaire dance studio in short pump - it’s the best reward
Atmosphere: 4
Food: 4
Service: 5
Domica Winstead
Absolutely terrible customer service. I called to place an order for a party to ensure they would have the quantity I need in the morning. I asked to speak to a manager and they asked me who is calling and I asked them if it mattered bc I genuinely was confused why I would have to go through a gauntlet just to speak to a manager and the person on the other end told me it mattered who I was as to whether or not a manager would come to the phone. Absolute joke. West Broad location has way better customer service.
Katherine Bernal Vigil
Save yourself the frustration and go to the Dunkin on Lauderdale instead. Bare minimum customer service. Everytime I’ve come here my food is always cold. DO NOT leave the drive thru window until you’ve checked the inside of the food and made sure it’s warm!!
Atmosphere: 1
Food: 1
Service: 1
Milad Mikhail
I had a very disappointing experience at Dunkin' Donuts today. I bought a donut for my daughter, and when she was thirsty and asked for a drink of water, I was surprised that the staff wanted to charge me 75 cents just for tap water. This felt unreasonable and left a bad taste in our mouths. Definitely not what we expected from a well-known brand. It's safe to say that we found both the place and the management lacking in customer service and hospitality.
Atmosphere: 1
Food: 1
Service: 1
Philip Branagan
Nothing special ... just coffee ☕️ and a donut ?Nice place to take a break
Shout out to Bruna who was a complete angel when I didn’t know which drinks were dairy free. I don’t frequent DD so I was unsure of the menu. She was so kind, had the biggest smile and helped me find a drink I could have. Great service. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Jason Nicholas
Update..When did we start charging 75 cents for a small water? I get paying something for the cup and straw and the worker carrying the cup and handing it out the window… but cmon yall.Always a great place! They have always given fast and friendly service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
Cassidy Walker
everytime i come they always forget to hand out my food and it takes me to ask for it. a lot of the members aren’t friendly and have no manners. the food however is very good as well as the
Atmosphere: 3
Food: 5
Service: 1
Faith Harris
This can be a very busy Dunkin which is why you can’t go here expecting super fast check out. They do their best for how popular a location they are. The staff are always amazing and the place is always clean. This is definitely my favorite Dunkin in the area.
Atmosphere: 5
Food: 5
Service: 5
Alex Danno
Way way overpriced!! $19 for dozen donuts... absolutely ridiculous.
Quick service
This Dunkin' is the absolute best. The people working here are amazing, especially Ty who has been super thoughtful. I go here almost every day at this point.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers, Bacon Egg and Cheese, Dunkin' Lemonade Refreshers
Friendly and helpful staff, with quick service. The dining area was clean and welcoming. I'd recommend this Dunkin over the others nearby. I tried three others before deciding on this one.
Atmosphere: 5
Food: 5
Service: 5
This is my favorite DD to visit in the area, the service is fast and they make the iced coffee drinks just right! Perfect coffee stop before/after going to Deep Run Park.
Atmosphere: 5
Food: 5
Service: 5
Credit card scammers and terrible service every time here! Have talked to police and dunkin coprorate about this location more then once. 0 stars!
Vegetarian options: They cannot accommodate.
Atmosphere: 1
Food: 1
Service: 1
Everyone is so friendly here! I always stop here after my dance classes at Fred Astaire dance studio in short pump - it’s the best reward
Atmosphere: 4
Food: 4
Service: 5
Absolutely terrible customer service. I called to place an order for a party to ensure they would have the quantity I need in the morning. I asked to speak to a manager and they asked me who is calling and I asked them if it mattered bc I genuinely was confused why I would have to go through a gauntlet just to speak to a manager and the person on the other end told me it mattered who I was as to whether or not a manager would come to the phone. Absolute joke. West Broad location has way better customer service.
Save yourself the frustration and go to the Dunkin on Lauderdale instead.
Bare minimum customer service. Everytime I’ve come here my food is always cold.
DO NOT leave the drive thru window until you’ve checked the inside of the food and made sure it’s warm!!
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at Dunkin' Donuts today. I bought a donut for my daughter, and when she was thirsty and asked for a drink of water, I was surprised that the staff wanted to charge me 75 cents just for tap water. This felt unreasonable and left a bad taste in our mouths. Definitely not what we expected from a well-known brand. It's safe to say that we found both the place and the management lacking in customer service and hospitality.
Atmosphere: 1
Food: 1
Service: 1
Nothing special ... just coffee ☕️ and a donut ?Nice place to take a break
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
Restaurantji Recommends
Shout out to Bruna who was a complete angel when I didn’t know which drinks were dairy free. I don’t frequent DD so I was unsure of the menu. She was so kind, had the biggest smile and helped me find a drink I could have. Great service. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Update..When did we start charging 75 cents for a small water? I get paying something for the cup and straw and the worker carrying the cup and handing it out the window… but cmon yall.Always a great place! They have always given fast and friendly service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
everytime i come they always forget to hand out my food and it takes me to ask for it. a lot of the members aren’t friendly and have no manners. the food however is very good as well as the
Atmosphere: 3
Food: 5
Service: 1
This can be a very busy Dunkin which is why you can’t go here expecting super fast check out. They do their best for how popular a location they are. The staff are always amazing and the place is always clean. This is definitely my favorite Dunkin in the area.
Atmosphere: 5
Food: 5
Service: 5
Way way overpriced!! $19 for dozen donuts... absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Donuts
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