Elephant Thai Restaurant(Shockoe Bottom)

13 N 17th St, Richmond
(804) 343-3934

Recent Reviews

Robert A.

This Thai restaurant is absolutely the worst! Food is terrible, service is subpar. I was visiting Richmond on a business trip, after reading a few mixed reviews, I decided to give it a shot. There were 2 older folks working that evening, both of them barely speak english but could communicate, even though it was hard to place my very simple order of Tum Yum and Pineapple fried rice, after a few tries they said they got it. When the lady went to check me out while the guy was making the terrible food, I tried to remind her that I ordered extra rice so not to forget to charge me for it. She immediately got frustrated with me and basically said she didn't understand why I was interrupting her..?? I was beyond dumbfounded because I was just trying to ensure she didn't give me food without charging me for it. At any rate, the shrimp tasted like it was basically washed and dumbed into my warmed up plate of rice. Horrible, DON'T WASTE your money here! Oh yeah, I asked for extra fried rice too and this is what I got... TERRIBLE!!

bashirah bostic

The worse I have ever been too. Nothing but noodles and I asked for extra vegetables. Literally two slices of green pepper and I seriously had to cook MY OWN vegetables to add into it. Can’t believe it! I would have take it back if it wasn’t flooding outside. Won’t ever return.

Nate P.

If I could give 0 stars I would. I placed an order on Sunday around 5pm for takeout and when I arrived the "open" sign was off and the lights were off. I sat outside for a few minutes peering in and saw no one inside. Figuring the order would probably get canceled, I left and placed an order with a different Thai place that was open. Today I called Yelp to follow up on a refund. They called me back saying they contacted the owner and she insisted they were open. I then called the restaurant, and again, she insisted they were open on Sunday at 5pm. I walked over to ask her in person and yet again she lied and said the lights and open sign were on. I don't even care about the food or refund, but more so care about being blatantly lied to. If they were open they must have been hiding in the kitchen (which was also dark). Plenty of great Thai restaurants elsewhere in Richmond. Visit one of those!

Aniece J

Love this place and the food!! I get ginger stir fry everytime its a must try

Ryan Choi

Hours are wrong. They do not open at 4pm

Angel Melton

thai food, mmm, so good. Filled me up. The service was helpful and kind. It has an awesome atmosphere.

Jordan Taylor

I absolutely love this place! Amazing delicious food!

Hamid Safi

Never try to go there it’s a very bad restaurant and it has very rude employees especially the old woman who is sitting in the front seat

Dennis Moss

thai food and the setting at this spot is great. Staff is always nice even when they have a full house. I've had nothing but enjoyable experiences here and plan to keep visiting. This place has a great feel to it. Food is like a restaurant in Louisville I liked.

unborn death

Horrible! Never again... duck dry af.Baby size egg rolls. Literally half the size of normal. How you dry out duck!?! It's an oily bird! Wontons ok if you like regurgitated peas and pork. Ef this place.

Natasha U.

I don't understand why this restaurant has bad reviews either! I've had nothing but good food from this place! My favorite is the shrimp with red curry! Generous amount of large shrimp that isn't overcooked and simmered in a delicious and spicy sauce! I love it. Their pad Thai and Thai dumplings are also noteworthy. Only thing is they need to give a larger portion of rice with these dishes. Rice is extremely cheap, yet they skimp on this. Still, fair prices and fast and friendly service. Great Thai food! Recommended!

Samantha F

Delicious! Got the chicken pad thai and crispy rolls. Staff/ owners are very nice as well

yolanda burton

Poor Customer Service. Very Slow. Received a Parking Ticket waiting over 30 minutes for a Uber Eats Order when in fact I was told 15 mins from the Restaurant Worker. Not Worth The Hassle!

Brynn R.

I don't understand why this restaurant has bad reviews. The food was great! I used to go the one on Cary St near VCU gym all the time, and came here after it moved. Rickety tables, but the staff were nice, the food came out promptly and was delicious, nothing to complain about. My sisters loved their food, and I loved mine - red curry. I ate so much of it that I could barely get up. I'd definitely come back!

Joshua Russell

Very neat and convenient place. They offer big meals and for fair rates. I liked the menu very much and the waiters were very welcoming and explanatory. Highly recommended.

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Elephant Thai Restaurant(Shockoe Bottom)

13 N 17th St, Richmond, VA 23219
(804) 343-3934