Firehouse Subs
2554 Sheila Ln, Richmond
(804) 308-3185
Recent Reviews
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Firehouse is our favorite place to go when sub hunger hits us.
Atmosphere: 5
Food: 5
Service: 5
The onions on the French dip are delicious. Great flavor
Kid-friendliness: Small servings
Wheelchair accessibility: Easy access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New York Steamer, Hook & Ladder, Italian, Engineer, Club on a Sub Combo, Hook and Ladder Sub
I don't know what it is about this particular store I have been to other stores and order the same thing and it is nowhere near as good as it is here The roast beef is tougher at other locations I don't know why.
Atmosphere: 5
Food: 5
Service: 5
Great, fresh, good tastes, sub sandwiches
Food: 5
Service: 5
Ordered an Italian sub. It was great. I was initially unsure. But became a believer. I'm particular about sub shops. Everything was great!
Atmosphere: 5
Food: 5
Service: 5
The staff was quick with making my sandwich and very nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New York Steamer
The app makes ordering easy, and the employees had my order ready on time.
Atmosphere: 5
Food: 5
Service: 5
I just tried to order a tuna sub at this location, which I've gotten several times before and each other time the tomatoes and lettuce were fresh. This time the lettuce was brown and slimy. I was told by who I assume is the manager that the lettuce is never going to be better than that, and I know that isn't true because I've gotten sandwiches here and at other places with fresh lettuce literally hundreds of times in my life. He offered to remake it, but what is the point if the lettuce is all the same? This is the second time I've been to a Firehouse Subs with this exact issue. Apparently food safety and offering a quality product isn't as much of a concern as saving a few dollars on a new head of iceberg lettuce is?
Atmosphere: 1
Food: 1
Service: 1
I did that annoying thing where I accidentally showed up as they were closing. They were gracious enough to still let me in and get a sub. Staff was so nice and in good spirits- shop was immaculately clean and the food was amazing. First time in a firehouse sub and I’ll definitely be back. Whoever was working evening shift 11-30-2024 deserves all the praise and raise.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New York Steamer
Thanks for honoring us Veterans on yesterday Veterans day! I will b back for that Thanksgiving sub?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love the workers and the food, my chill apot before work
Atmosphere: 5
Food: 5
Service: 5
This firehouse needs a fire truck because they on fire with their subs!!!! Best sub ever!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch Sub with Potato Soup, Club on a Wheat Sub Along with Potato Soup, Submarine Sandwich, Brownie, 1 Cookie, Brisket Sandwich, Chips, New York Steamer, Firehouse Steak & Cheese, Hook & Ladder, Pastrami, Mac & Cheese, Tuna Salad, Italian, Jamaican Jerk Turkey, Engineer, Club on a Sub Combo, Pepperoni Pizza Meatball Sub, Turkey Bacon Ranch, Hook and Ladder Sub
Shannon and DJ have been crafting some subs with love. Not that lazy get by with the best you can effort. They really hold it down with the details compared to any other firehouse around. I’ve ordered 10 plus times in the last 6 weeks and the 8 times I’ve ordered from the Shiela lane location the food has just HIT different.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
Definitely gives off a firehouse vibe the employees were great they gave the best customer service but the food was not what I imagined at all
Atmosphere: 2
Food: 2
Service: 5
the store manager was very rude and disrespectful to the employee working for for him. I would not recommend somebody coming to this store because of the manager only.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Submarine Sandwich, Mac & Cheese, Hook and Ladder Sub
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