Five Guys
931 W Broad St, Richmond
(804) 359-0059
Recent Reviews
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The overall experience at this location was positive. However, the employee assisting with the transaction had difficulty being understood due to a combination of a low speaking voice and a face mask, compounded by the excessively loud music. Furthermore, the milkshake order was not fulfilled accurately, as the whipped cream was omitted. This may have been a result of the aforementioned noise levels. Additionally, street parking availability presents a potential challenge.
Atmosphere: 4
Food: 5
Service: 4
There's one really kool girl there that has the biggest heart I c her with kids wen I'm pickin deliveries up and she makes me smile every time
Atmosphere: 5
Food: 4
Service: 5
Very friendly service the day I went! After participating in the Monument Avenue 10K ..we were hungry! The food hit the spot!!
Atmosphere: 5
Food: 5
Service: 5
It’s is always so clean and well maintained! The back of house from what i see looks very clean as well. The staff are super kind and attentive. You can tell they all value each customer and the quality of service they are providing. Possibly the best five guys i’ve ever been to
Atmosphere: 5
Food: 5
Service: 5
Food is excellent. 1 cup of fries is perfect to share.
Atmosphere: 4
Food: 4
Service: 4
their food is great and I highly recommend it and their service is amazing
Atmosphere: 5
Food: 5
Service: 5
As a fan of in-n-out, it was a nice attempt at creating a similar experience, but definitely not the same. The prices are quite high for fast food, but my milkshake was very good (even though my order was not correct). The floor was also very sticky.
Wheelchair accessibility: Narrow aisle
Atmosphere: 2
Food: 4
Service: 4
Bad service from the boys.
All the potatoes thrown in the bag. And one pays for the service.
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
Always good burgers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Bacon Cheeseburger, Bacon Cheeseburger
Restaurantji Recommends
Quick and delicious
Atmosphere: 5
Food: 5
Service: 5
Burgers, fries, and PB milkshake were great plus the cashier, Kianna (sorry if I spelled it wrong!) was so friendly and helpful! ?
Service: 5
Recommended dishes: Cheeseburger
Best cheeseburger I've had in years. Staff is very customer- oriented; Very upbeat and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
We order from this location 2-3 times per week! We absolutely love Five Guys!!!!! Food is always fresh and hot , our orders are always accurate. Every member of the staff is super friendly and very caring ❤️
Shout out to Jawan and Matt - making the best burgers in town ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Cajun Fries, Cookie, Grilled Mushrooms
Good but $20 for a burger is tough to afford.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cheeseburger
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