Five Guys

1601 Willow Lawn Dr, Richmond
(804) 282-5595

Recent Reviews

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Jaa Bandy

Always delicious! And it's never closed!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Little Bacon Cheeseburger

Tiffany Fijalkovic

This particular five guys is always the best...the service is great ..the food is amazing...I have been to a few five guys in my years and this is the best store! Friday night crew love y'all...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Great Burgers, Cheeseburger, Their Cheeseburger

Norma Shaver

My order was wrong tonight. Didn't now this till I got home. I ordered a little cheeseburger all the way, no ketchup, got home and had a little cheeseburger with only mustard and raw Onion. My boyfriend took it back to let them know that it was wrong, a long with the receipt. The staff seemed to be angry that we brought it back. Not one apology at at all. I understand that it was close to closing tim I am not as upset about the incorrect burger, as I am about the lack of compassion from the staff.

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Great Burgers

Ellie Lattus

Kid-friendliness: They had some crayons and paper for kids to color on!

Atmosphere: 4

Food: 5

Service: 5

Justin Gray

Ordered though door dash and whoever prepared the ordered forgot the 2nd lemonade, I made a call over there (13 mins from me) and the guy didn’t hesitate to drive a round trip of 26 mins to bring me the forgotten lemonade. I didn’t catch his name because he was in and out as he dropped off but they’re awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Great Burgers, Cheeseburger

Jamison Waters

Never had a bad burger here. Always top level quality. Fast and polite service.

Food: 5

Service: 5

cdevroeux

Bryan was awesome very friendly customer service

Atmosphere: 5

Food: 5

Service: 5

Devin Heath

Its a five guys

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Bacon Burger

Thejademonster_ 7

Usually I love five guys but I order my burger and started eating and boom there’s onions and I start immediately getting sick. I’m allergic to onions which is why I don’t get them on my burger and to find three onions in my burger was horrible.

Roy McCall

Always good food, service, & atmosphere. Love the peanuts.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Their Cheeseburger

Paul Hearn

Always a solid burger. I never go wrong when I go to Five Guys.

Atmosphere: 5

Food: 5

Service: 5

Jonathan Williams

this location is very clean. the service is fast & the food is good. this location seems a to be slightly better than some of the others. the staff is fast they get through big lines quickly making it look easy.

the parking lot is shared with a few other stores & a bit busy so keep your head on a swivel

Atmosphere: 5

Food: 5

Service: 5

jay ray

Expensive but good

Kathleen C.

Five Guys off of Forest Hill avenue by far is the best location! Hands down. They toast the bun unlike WestChester who did not and it fell apart in our hands. All locations are super friendly but Forest Hill is 100% the real deal as far as quality and toppings.

Parking: No parking issues at all.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Great Burgers

K W

Really quick service and good food.

Atmosphere: 4

Food: 5

Service: 5

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