Five Guys

7017 Forest Hill Ave c, Richmond
(804) 332-5062

Recent Reviews

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L W

Five guys on Forest Hill Ave. The really tall manager, he is very professional and friendly. I love eating here, the staff at night is always working hard and taking care of customers going above and beyond. I will definitely be back for more. Only con I would say is the price is a little high. But, its, worth it. Food tastes great everytime.

Johanna Leinmueller

Great and fresh burgers!

Atmosphere: 3

Food: 4

Service: 4

Tech Support

The place was clean, well lit and easily accessible. Handicapped patrons would not have a problem being served. Overall, it's worth choosing this restaurant over other hamburger chains such as McDonald's and Wendy's or Burger King.

Atmosphere: 4

Food: 4

Service: 4

Zachary Mahoney

Expensive, but that's what it takes to get quality.

Atmosphere: 5

Food: 5

Service: 5

Jason Roque

Loved the service at this location, food was wonderful, was served by this guy named alex well respected man, 110% recommend coming to this location!!!💯

Atmosphere: 5

Food: 5

Service: 5

Krysta Messier

Super great experience today! I ordered online for pickup. Walked in and was met by smiling workers who asked for my information. He immediately went to work and maybe 2-3 minutes later my food was ready. It was piping hot as I learned in the car trying to sneak a French fry! The burgers were delicious and the ingredients fresh. Fries were great as well! This was my first time trying Five Guys and I will definitely be back!

Atmosphere: 4

Food: 5

Service: 5

Shannon B

The food was delicious!!

Prettybrwnn

Customer Service was great & the food was so good!

Shelley Horner

Very quick and friendly service!

Roger Evans

When we walked in, we were greeted with a hello from the staff. That quickly faded as 2 of the staffers engaged in a heated argument. Because one who was arguing took our order, it was not entered correctly. His focus was not on my order, rather his focus was on continuing the argument.

Atmosphere: 1

Food: 3

Service: 1

Chris Jones

Staff Is friendly food is delicious, fresh, and hot! Store is clean and servicevis usually quick!

Atmosphere: 4

Food: 5

Service: 5

Matt Lott

Great burgers and fries served in a classic diner style spot. Try the shakes.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bacon Burger, French Fries, Their Cheeseburger, Cajun Style

Fernando Carolino

Hispanic guy wearing black uniform 7:10 October 8th 2024, shouldn’t be working in that position. Empty restaurant and took forever to get my food ready, he just didn’t want to serve me looks like. Maybe he was being racist I don’t know. Served at least 3 people that arrived after me, until one of the red uniform guys asked him to finish my order, and then he did it in 5 seconds.

If he is the manager his dad is probably the owner because he doesn’t have any touch for the position.

Luther Hoy

The customer service at this location was top notch. I made an error on my order and they made the fix so simple and easy when I came to pick it up. I think every employee in there smiled and made eye contact. The location is super clean and the food was top notch. I will start visiting more based on this experience. thanks Five guys and this particular team specifically! Job well done!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Dog, Their Cheeseburger

Barbara Davis

I ordered a grilled cheese sandwich. It could have had the bread a little more toasted. But it was good. The fries were cooked properly a little bit to much salt

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Little Cheeseburger

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