Gelati Celesti Ice Cream

Great service

Best icecream in Richmond!

Known throughout Richmond as the best Ice Cream in town. Worth the occasional stop despite the high prices. 100% recommended the banana!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Strawberry, Cookie Dough

If you love ice cream, stop in. My seven-year-old daughter LOVES ice cream and enjoyed sampling flavors and landing on chocolate chip cookie dough in a waffle cone. (They have sugar, waffle, and cake cones.)

I'm not an ice cream lover (crazy, right?) and found the ice cream average. I originally tasted and ordered the cinnamon oatmeal cookie ice cream, but my sample didn't come with raisins. The scoop came with plenty of raisins. Hating raisins, I threw it away (after paying) and ordered a cup of the chocolate chip cookie dough.

Atmosphere: 4

Food: 4

Service: 3

Yummy!!!

Atmosphere: 5

Food: 5

Service: 5

While putting in my order with one of the attendants Elijah, the shift manager rudely interrupted us order and literally tells me to hurry up and pay for the order because it’s tile to close.
There also were other customers in there as well he ran out of the building.
What kind of service and management is this?
Clearly whoever has this dude in a supervisor role has no clue the damage that’s being done to the business internally by this employee.
Find better people to lead!
Terrible service
Need Answers

Service: 1

Gelato Celesti is one of the best ice creams in richmond! Theirs is super creamy but not overly heavy! They have a flavor for everyone! My go to is mint chip! It’s the best mint chip in the area!

Atmosphere: 5

Food: 5

Service: 5

Excellent ice cream at exorbitant prices.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Just Ask

Omg!
What a gem!
Best Gelato around!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Just Ask

It was a real treat to take the family. Generous scoop sizes with a clean, friendly atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Options

I had the pumpkin and ginger bread ice cream as well as the pralines and cream. So creamy! So delicious!.

Atmosphere: 4

Food: 5

Service: 5

Fantastic! I loved the Just Ask flavor. The waffle cone was perfection. Staff were very friendly and kind. Will definitely be back!

Dietary restrictions: The ice creams are marked for allergens!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Just Ask

The really cool display of old icecream scoops should be behind glass or have a don't touch sign.

Atmosphere: 4

Food: 3

Service: 3

Exceptional deliciousness and service hands down.

Atmosphere: 5

Food: 5

Service: 5

This place is really nice ,service toi ice cream is great but light inside and echo of every sound is so bad that every time I just want to leave ASAP just to grab ice cream ?

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Just Ask