Grandstaff & Stein
2113 E Main St, Richmond
(804) 918-2627
Recent Reviews
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Nice ambiance, great menu selection, not terribly noisy!! PS Pork chop listed on menu is a pork loin😕
This was the 2nd time dining in and also being served by Stephanie; both times, she made the evening a dining experience! The food and drinks were exceptional, but the service, care and professional recommendations are beyond compare! We plan to make regular trips back as well as introducing more people to this mind blowing establishment!
The server that we had was not good at all. Waited a long time for everything. But the food and drinks were absolutely AMAZING!!!
Always excellent food, cocktails, and service!! One of my favorite places to dine in Richmond.
Like the initial impression with the speakeasy feel. Hostess was lovely and very welcoming. I think this would be a great place for a drink - particularly late night. Liked the bar vibe. Dinner was disappointing although the filet and shrimp and grits got great reviews from table mates. French onion soup with croutons on the side and no bubbly cheesy topping was a travesty. Don't call it French onion soup if not served properly under a thick topping of Gruyère with croutons swimming below. I really wanted to like this place. Sadly cannot recommend.
We were very excited to try this place as it came highly recommended. We sat at the bar because other places like this have amazing bartenders who are fun to watch create drinks. This wasn't the case here. They didn't do anything different than any other bar and there was a huge table of approximately 20 people so it was so loud it was just hard to even have a conversation. The food was very good and drinks were decent but nothing special. Overall it's a cool looking place but I left disappointed for a speak easy in our capital city.
The cheese board and chocolate torte was fabulous. The service was lovely, and the setting was cozy and intimate. Lovely place for drinks and dessert to end date night!
We really wanted this to be a great experience. Unfortunately, there were many issues. I will start by saying that the food was pretty average, not including the crab dip, that was delicious. The drinks from the bar were also incredibly delicious. Our main issue was with the service. We were in the restaurant for a table of 2 (with a reservation) for over two hours. We were seated immediately, but the service from our server was incredibly bad and lowkey offensive. She took 15 minutes to even come take our apps and drink order. By the time those arrived, she had still not taken our entree order. To order our entrees, we had to ask her to come over and speak with us. Then, our entrees took over 25 minutes and when she brought us the meals, the plates were very hot, which we all know that means it had been sitting in the window, waiting for our server to run it to our table. Then, she did not check on us once. We had to call her over for any additional sides and we had to call her over to request for the check/to-go boxes. Even just to call her over for the check/to-go boxes, it took us another 25 minutes to flag her down. Halfway through our 2.25 hours, a table of six were seated near us. They were served (drinks, apps, entrees), paid and left before we left the restaurant, meaning their service was incredibly better than ours lol. For a restaurant that requires fanciness and business casual from its patrons, I would expect the same thing from its service.
Our service was terrible. We were waiting 20+ minutes to get drinks. We could see the bar and our drinks were made and just sitting there for a stupid amount of time. Our server was rude, rolled her eyes at us, and walked away in the middle of us ordering. She never asked if we wanted refills, we had to ask her and then it took forever. We have been to this restaurant multiple times for girls night and we have always loved it. Service really does matter, this put a bad taste in our mouth and we will be looking for another place for girls night. Perhaps the service has gone downhill. They were not understaffed and it was not crowded. The bathroom was also another level of disgusting. Not what you want to see in a place serving you dinner. 🤢🤢
We had a reservation and were seated promptly by the friendly host. Unfortunately at least 30 minutes passed by and no one came to take our order. We decided to move to the bar and there we eventually got our first cocktail, but it was 45 minutes after first arriving. That was the only frustrating part about this place. The cocktails were good. The bartenders were attentive and friendly. It has a cool speakeasy vibe. I can’t comment on the food. I wanted to try a few of their appetizers but overheard someone by us saying they never got the crab dip they ordered, so I decided against ordering food. Not a great overall first impression so I don't think I will be back.
Restaurantji Recommends
Food was good. Sat for 30 minutes before getting the host to get a server. Food came out well. Sat for an extra hour waiting on my check though. Good food. Not worth sitting in an uncomfortable bar stool for an hour and a half.
Atmosphere: 4
Food: 4
Service: 1
Vegetarian options: You have few vegetarian and vegan options
Dietary restrictions: You have vegetarian, vegan and meat options
Parking: You only have street parking for this location.
Kid-friendliness: Not suitable for kids but can bring them if no choice.
Wheelchair accessibility: No Wheelchair accessiblility
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Stuffed Mushrooms
Fun speakeasy I’ve never had food there, but I love their drinks. They’re very creative and very good.
Atmosphere: 5
Service: 5
Excellent food. Excellent drinks. Excellent staff. Laid back vibe. This is a great restaurant and concept. I will return often.
Atmosphere: 5
Food: 5
Service: 5
Came here with friends who came here last year and had such an impression from Brittany the Bartender (now bar manager), the place was doing a Christmas pop up and just gave us a whole other reason to love it...amazing place and drinks..keep it going
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