Hardee’s
4801 Rte 1, Richmond
(804) 271-0207
Recent Reviews
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Chicken wraps / Honey Mustard ones is my favorite.
Atmosphere: 5
Food: 5
Service: 5
Went thru drive thru where the cashier was to busy talking on her phone to give any customer service let alone be bothered for my request for sauces
Atmosphere: 1
Food: 3
Service: 1
The lady at the window had great customer service.
Atmosphere: 4
Food: 4
Service: 5
Slowest drive thru ever. Spent almost a half hour waiting to place a order. Cars behind me drove off as well as cars in front of us.
Service: 1
We just sat in line for almost 30 minutes for a simple order. Unbelievable I used to be a manager at an Arby's this is sad.
Watched multiple workers stand around in the lobby acting like they weren't on the clock. It's clearly dinner service get it together people
Atmosphere: 1
Food: 2
Service: 1
I'd give 0 stars if I could. Waited for food in drive thru and had to end up going in to get food. When I got home the food was cold and nasty! They definitely lost a customer today.
Atmosphere: 1
Food: 1
Service: 1
This has to be one of the most inefficient fast food restaurants I’ve ever been to. I’ve waited 45 minutes before. They will forget to bring you the food to your car after they park you. They will forget items you ordered. I am pretty sure this is a management issue. There seems to constantly be a lack of communication or miscommunication. You’ll hear them yell to the kitchen for a sandwich that had been made 10 minutes ago and given to the wrong person. During the lunch rush they will send employees from their already understaffed restaurant on break. I really like Hardee’s but have started to avoid going to this specific location because of their inefficiency. I think the management wants to do a good job, but definitely needs some coaching. The staff is friendly, but the restaurant is disorganized and chaotic.
Atmosphere: 1
Food: 2
Service: 1
Food was room temp fries were crunchy and broken pieces. Had to go back because they forgot my apple pie. Then had to pull up and wait for my order
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Biscuits and Gravy, Breakfast Sandwich, Double Mushroom & Swiss Combo, Country Ham Biscuit
Good service. Good food. Atmosphere was irrelevant because I went to the drive thru
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Double Mushroom & Swiss Combo
Standing in front of the register looking around- This is the the dirtiest restaurant I’ve ever seen. It’s like it never gets cleaned. *EVERYWHERE YOU LOOK IS FILTHY*
If what you see is nasty, I can only imagine the food prep area (that’s out of sight) is worse.
Only clean areas seemed to be the eating area. Would have taken pictures but didn’t stay long enough.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Do yourself a favor, the locals will eat here but if you are traveling through don't bother stopping unless you like to wait 20 minutes ( maybe longer) for your food and like nasty bathrooms
Atmosphere: 1
Food: 1
Service: 1
I waited two minutes for someone to come from the back then she had an aditude. I ask from a milk shake she stated we don't have any Ice cream. If you would ice cream go to Baskin Robbins . All I wanted was a milkshake ?
Atmosphere: 1
Service: 1
By far the worst location. Terribly slow service, dirty, and the employees can barely dress for work. Nothing is more unappealing than seeing an employee who works with food with there midsection hanging out. Avoid this place
Atmosphere: 1
Service: 1
Hotdogs dried and fries ok need fresh cooking oils. Wat happened to Hardee's chickens.. they need to bring back on menu..Sept 11,2024
Food: 3
Service: 5
Very rude and make you wait a long time before taking your order in the drive thru. I will not return to this location.
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