Hibachi Express
2500 Sheila Ln, Richmond
(804) 323-7811
Recent Reviews
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The food is delicious everytime i come and the staff has always been kind when i’ve walked in! always hits the spot! i’ve always mostly ordered ahead and the food is always done in a reasonable time! love it for a quick hibachi place
Atmosphere: 4
Food: 5
Service: 5
Place used to be the best quick go to.
BUT. Something changed, either management or Chef, and I refuse to waste the money anymore.
Vegetables undercooked, steak overcooked, and quality of steak definitely has gone down from a year or two ago.
Thought it might have been a bad spell, but thats 3 times in a row people.
Girl behind the counter has always been polite and professional.
Atmosphere: 1
Food: 1
Service: 4
Found hair in my food.
Food: 1
Service: 3
Very good food. Ask for extra sauce because one it's not enough is good on the rice too.
Atmosphere: 3
Food: 5
Service: 4
Terrible service!!!! Food is also overcooked. A waste of money.
Atmosphere: 1
Food: 1
Service: 1
Contrary to some recent reviews this place delivered exactly what I wanted. $25 after tax for a steak, shrimp, and chicken expressly cooked hibachi. Steak cooked medium for the best flavor, it definitely won out over the chicken. Shrimp was not rubbery in my experience. Large enough portion to have both lunch and dinner. Definitely will be going back.
Atmosphere: 5
Food: 5
Service: 5
Not good anymore, avoid. I gave it two chances after receiving bad food this year. Used to go faithfully since 2017. In the last year the quality is terrible. You no longer get salad or soup, shrimp was cooked very rubbery this last go round, came with white rice essentially and seemed as if there wasn't any seasoning or teriyaki sauced used. No idea what happened but, avoid!
The food is always fantastic! Photos are current as of 3/7/25
Atmosphere: 5
Food: 5
Service: 5
The owner always has an attitude and he's rude. My order was messed up and I spoke on it, he got mad. On top of that, Food was trash.
Food: 1
Service: 1
Delicious hibachi! Served very quickly!
Affordable!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Stopped by today at lunchtime to get something for dinner, put it in the fridge for a few hours, then microwaved it, so freaking good! Based on previous bad reviews, I seriously did not expect you to be this good but I've got probably 2 1/2 meals for $12, highly recommend!
Atmosphere: 4
Food: 5
Service: 5
Waited forever for the food. Got the shrimp and chicken with noodles. it was overcooked. Chicken was tough n shrimp was chewy n veggies almost mushy it was so soft. Noodles was dry n had no flavor. Mayb because they had Spanish people cooking instead of a real hibachi cook. First time trying it n will not go back.
Great food with large portions for the price. The owner is very kind.
Atmosphere: 5
Food: 5
Service: 5
Quantity > quality is the only way to describe this place. Used to be decent a long time ago, but the quality of food falls in line with "you get what you pay for". Ordered $50 worth of food for my girlfriend and I, and we didn't make it past 4-5 bites. Unless you plan on smothering it with sauce, I'd go somewhere else.
Food: 1
Service: 4
Friendly fresh and good food!!
Atmosphere: 5
Food: 5
Service: 5
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