Ironclad Coffee Roasters & Baking Co.

I used to visit Ironclad Coffee in Short Pump daily, but I’ve stopped due to consistent issues with how lattes are prepared. The baristas don’t mix the flavoring, leaving it at the bottom of the cup with milk and coffee poured on top. This forces customers to shake or stir the drink themselves, which often leads to spills or leaks—especially inconvenient when driving. I’ve ruined shirts and dealt with messy cups too many times. For a coffee shop charging $8 per drink, the highest prices I’ve seen in Virginia, I expect a properly emulsified latte. The quality and service don’t justify the cost, and I won’t be returning unless this changes. I hope the team takes this feedback seriously to improve the experience for others.

Atmosphere: 1

Food: 1

Service: 1

I was searching for a place that serves a quality cappuccino, ideally in a proper ceramic cup, as this tradition seems to be fading away. It makes such a difference, yet cafés like this are increasingly hard to find. The photos of the place showed an inviting cappuccino and tempting desserts, but disappointingly, the coffee was served in a plastic cup, the flavor fell short, and dessert options were limited to just a few cookies and scones. There’s no indoor seating either—only three outdoor tables

Atmosphere: 1

Service: 2

3 stars for atmosphere because this location is take out

Atmosphere: 3

Food: 5

Service: 5

The coffee wasn't great and was expensive. There are a lot of interesting pastries on display.

Atmosphere: 3

Food: 3

Service: 5

Great coffee shop. Cool building history.

Atmosphere: 5

Food: 5

Service: 5

The iced vanilla latte was absolutely delicious! The super pretty/cute lady who helped me was wonderful!

Atmosphere: 5

Service: 5

I am a serious coffee snob and I have been to many coffee shops all over the country. This includes places like Seattle and Portland.

Ironclad's Bare knuckle Espresso is my favorite bean hands down. Even better than my own roasted beans

I travel to Richmond for business and always come home with a bag.

The coffee shop makes great drinks and pastries too. I'll typically start my day with a cortado.

Atmosphere: 5

Food: 5

Service: 5

Great gourmet coffee and matcha drinks in the Henrico area

Atmosphere: 5

Food: 5

Service: 5

The baked goods are the BEST around!!!! Their croissants are out of this world!!! Scones as big as your head and some very ingenious items!!! The only reason for the 4 is the atmosphere because it is only a walkup so when it is hot and sunny waiting is a bit tough but won't stop me from going!!!

Atmosphere: 3

Food: 5

Service: 5

It's overpriced, but still good coffee selections and fun little family vibe

Atmosphere: 4

Food: 4

Service: 5

What a lovely find. Right by our place of stay during our visit. The place smells of freshly made daily in-house pastries 🍰. Coffee ☕️ was delightful, a tad bit acidic for me, yet still great by all means. Pleasant staff, good vibes. Will come back for the pastries. May need a treadmill to burn all those calories but it's worth it 👌

Atmosphere: 5

Food: 4

Service: 5

Great pastries. Coffee was also different but good.

Atmosphere: 5

Food: 5

Service: 5

Cute little neighborhood coffee spot! There’s no indoor seating, but they do have a few outdoor tables and a drive-thru.

Run very poorly. Service staff did not even recognize there was a line by the drive-thru. Horribly understaffed. Drive-thru is supposed to be quick, however we waited 30 mins for 2 coffees. The experience absolutely trashed the good tasting beverages. This shop needs an overhaul on the operations, customer service and delivery, because this isn’t it. Avoid on the weekends unless you want to wait an hour for a coffee.

Atmosphere: 3

Food: 5

Service: 1

Stopped by Ironclad at RIC this morning and ordered and paid for a latte at the kiosk. Everyone waiting for their coffee was told that the machine was broken and they only had regular coffee. No one mentioned this prior to any of us ordering. The staff also informed us that there was no way to refund payments from the kiosk. I paid $8 for a latte and walked away with terrible cup of regular coffee and no way to get my money back. This is unacceptable. 100% do not recommend the location on Concourse B!!