Jersey Mike's Subs
8654 Staples Mill Rd, Richmond
(804) 627-0507
Recent Reviews
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i haven’t been to jersey mikes in years and i’m so glad my experience after so long was at this location. the food is great and cheap. the people that work here are awesome. definitely going to frequent this place
Atmosphere: 5
Food: 5
Service: 5
Order was incomplete. Staff was aloof to my requests for condiments. And did not include them on my order.
Atmosphere: 2
Food: 2
Service: 2
We used to love this sub shop!! Last few times it’s gone downhill.
Ordered 3 subs yesterday, chicken Philly sub was the worse ever! Chicken was almost black, there was so much grease it was bad and tasted of pure salt. , I decided to return it to the guy that helped me when I returned seemed less than thrilled, made a statement “the customer is always right”. And I said not always but this time I am. I explained the issue he had to call someone to help him refund the money but he was a jerk to say the least.
Not sure what’s happened with jersey mikes if it’s new owners or what but they need to keep up on their quality control they used to be so good!!! Subway has one up on them now.
Atmosphere: 1
Food: 1
Service: 3
This location is great. The manager and associates are all really friendly, attentive, and hard working. I’ve never had an experience that was less than exceptional. Highly recommend this jersey mikes. Love the food too, so many good subs. Love the cheesesteaks and the cold cut subs with mikes way. Probably going again later!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
Always fresh and always friendly!
Food: 5
Service: 5
The Best subs
Atmosphere: 5
Food: 5
Service: 5
Would have higher review but this is the second time I did an online order at this store and my food wasn’t ready or was given to another person. Staff is nice but not getting something for not only my wait but my inconvenience sucks it’s not my fault order didn’t come through. I will still probably go to Jersey mikes just might not come to this one anymore.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheesesteak
Food rating is for my wife's gluten-free sub, as this is one of the few places to offer that option. Staff was friendly and sandwich was put together quickly; checkout was quick. It's a chain sandwich shop, so can't really call the mediocre atmosphere score a miss. Sandwich price is a little high, but again, one of the few options available for GF.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sandwich
Great place to eat as always. Service is exceptional and the best sub I have had so far, always fresh and tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
This was my first time eating at Jersey Mike's. I enjoyed everything from the hospitality of the staff to the delicious subs. I like the fact that they slice the meat on site. Everything was fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sub
Restaurantji Recommends
It's a sub shop. I don't need but so much atmosphere from a sub shop. But what they do makes it all worth the trip
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wrap, Italian Sub, Club Sub
Traditional subs served quickly
Parking: Small strip mall parking
Atmosphere: 4
Food: 5
Service: 5
This is my favorite Jersey Mikes. Westin is always so friendly! He is great with customers and is committed to customer service.
Food: 5
Service: 5
Recommended dishes: Cheesesteak
Wow, hate it when they leave off the toppings, especially on my birthday! Prices out of control and not even giving napkins! Done with them...back to Wawa and Firehouse. Lesson learned.
Atmosphere: 1
Food: 3
Service: 4
Great food Wonderful staff?♂️
Atmosphere: 4
Food: 5
Service: 5
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