Jersey Mike's Subs
11413 Midlothian Tpke, Richmond
(804) 318-4115
Recent Reviews
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I've never understood why as a customer i have to tell the employees to change their gloves before preparing my sub...like you just took money cleaned your area and prepped from the back...those gloves are to protect my food from your hands....WHY IS THIS HARD....🤷🏽♀🤷🏽♀🤷🏽♀
You can't go wrong with Jersey Mike's it's my go to place. I love them and will be back soon.
Atmosphere: 5
Food: 5
Service: 5
I typically visit this location once a week. The staff is great, I always receive excellent customer service and delicious sandwiches.
Atmosphere: 5
Food: 5
Service: 5
No flavor
Atmosphere: 4
Food: 4
Service: 4
Myself and the kids love the sandwiches awesome people here.
Atmosphere: 5
Food: 5
Service: 5
Fast food at its best, all the guys were great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Very friendly and competent employees. I had no idea a location was so close to me... will definitely be back. Keep up the great work!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jersey Shore's Favorite, Sandwich, Club Supreme
There's always room for Jersey Mike's
Atmosphere: 5
Food: 5
Service: 5
After confirming i wanted the lettuce, tomatoe an mayo, traveled 37 mins, to get home and find out it wasnt on the sandwich. #16 chicken steak an the cold condiments are what makes the sub awesome. Totally disapointed❗️
Atmosphere: 5
Food: 1
Service: 1
I used to love jersey mikes and this is the store ive gone to for along time. Last 3 times ive picked up an order its been wrong. This time i called and asked for a manager. No manager was there just teens running the store. I explained the sandwich was on the wrong bread did not have the extra meat, cheese or bacon(all items with an upcharge). I was basically told to call and ask for a manager tomorrow. Was also told they have alot of problems with hot sandwiches being made wrong. At 26 dollars for a jazzed up steak and cheese it should atleast be close to right. Im not gonna try and chase down a manager. Please authorize someone to refund for major mistakes if your not gonna have management on site.
UPDATE 1 week late= Still havent been able to get a manager on the phone!!! My son asked me if we could get jersey mikes tonight. NO!!! So they just lost about a 100 dollar sale!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I normally give them five stars but the orders I received from them this weekend we're so terrible I don't know who they hired but he needs more training. I know they have the tape right beside them when they making sandwiches he just shoves mine into a bag and doesn't even close it up I'm going to reveal the picture and Saturday the sandwich was so bad I ordered two ham subs and yesterday I ordered a tuna so and I didn't require anything but mail and onion and letters because I didn't want my bread soggy well it ended up being sorry I don't know what he did and Saturday the way he made my Subs they made me vomit. I could tell he was new and I keep saying he because I don't think a woman would do such a poor job on making easy sandwiches. I won't order from them on the weekends because I knew the new help will be there and they're going to run people away because this person is doing nothing they're going to make money for prom or something like that simple and easy and then they're going to quit. The effort they put in making a sub is so poor I never gag off of Jersey Mike's Subs but I did Saturday Sunday the sandwich was made so poorly I sat there and ate tuna sub with the fork because if I bite into it all of it was going outside the bread on there plate that's how poorly it was made. When you notice how they make your subs you know it's somebody new when I've never had dances wait for my order before when they get to the store it's normally ready for them it wasn't ready yesterday and he did such poor jobs on making the subs and I keep saying he I just can't imagine that a woman did this poorly. Probably the first sandwiches he's ever made was a person has ever made. Please do better are you going to run get customers off to maybe a Subway or Firehouse Subs.
Food: 1
Service: 1
Using this website on my iPhone and the site has to much going on in terms of which store you want to order from, and when you do find the correct store, ordering online is is far from seamlessDoes anyone from jersey Mike’s IT department don’t look at the website
Took care of me while I was in a hurry. Good service
Atmosphere: 5
Food: 5
Service: 5
Very happy with jersey mikes still taste the same after all these years ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
They never miss with the food and great service!!
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