Crystal, with the glasses is very disrespectful and I will never return back to this location. Her customer service failed, I didn’t speak rude to her not one time and the tone of her voice was beyond me. I had left and another customer in store even said she was very rude. do better crystal.
mark Schilling
Great service and great food
Atmosphere: 5
Food: 5
Service: 5
Amanda M.
Big enough to spit with my date.
Anna Harris
Best sandwich’s
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom
Bone Saw
Ordered several times, order incorrect each time. Today, 40 minutes after ordering I called to check the ETA and remind them about specifics. The lady who picked up the phone was rude, wouldn't allow to speak. Given her behavior I requested the order be canceled. I will spend the extra few bucks to doordash better in the future.
Atmosphere: 1
Food: 2
Service: 1
POrter Jenkins
Got kicked out after being inside for 5 min hrs before closing after ordering food and coming back to place another order
Atmosphere: 1
Food: 5
Service: 1
Gamma Ray
Great service at 2AM!
Atmosphere: 5
Food: 5
Service: 5
Joshua Gallows
1: this place is not wheelchair or cane frendly. 2: The sandwich was sad with how little meat was on it. The slices of cheese were literally - not figuratively - literally thicker than the meat. Entirely wrong meat to bread to toppings ration. The sad translucent 'bacon' isn't even worth mentioning. Surprisingly - the lettuce was the best part of the sandwich... Truly 0/10 Never trying again. Save your money - Go anywhere else.
Atmosphere: 3
Food: 1
Service: 5
John Skammer
Usually I order on the app, walk up there and by that time it’s ready, pick up and go. But I needed delivery today. And I made a mistake and clicked the wrong address, so they delivered it there. I know they were pissed, I would’ve been, and I fully expected to have just missed out on that one. However, they made my order (or as far as I know went back to retrieve the first one) and delivered it to me at my correct address. They went above and beyond what they could’ve done and came through. It was totally my fault and they forgave me! Unlike some Christian churches they really did forgive me. Thanks Jimmy John’s.
Atmosphere: 5
Food: 5
Service: 5
Daronte Rollins
Unfortunately I never made it in the place. Not accessible as advertised on google maps. You would have to call to find out you needed to be let in through the back door. Come on it’s 2024
Wheelchair accessibility: Not accessible plain and simple. Having to enter from the back door is not acceptable.
I paid $22 for a 8" sub and lettuce wrap. We received our food and noticed there was a SLIVER of Turkey on it. Knowing this couldn't be right, we went back into the store, showed the workers what is pictured below, and they both confirmed that is the proper measurement of meat on the sandwiches. HIGHWAY ROBBERY. Never again. I will stick to subway and any other sandwich shop, but Jimmy John's. People work too hard to be slighted in this way. We left literally still hungry. Reading other comments from multiple different stores, this seems to be the Jimmy John's way. Shameful!
Food: 1
Gerold Schuyler
I'd like to know why you don't deliver to my building I'm a Senior Citizen and live at 2501 West Broad Street Your food is Amazing so could you please let me know ASAP Thank You?
Jay M
We’ve been here several times, but this is my first time leaving a review. Never had any issues and today was no different. The gentlemen taking our orders were great and very accommodating to any questions that we had. Our sandwiches were prepared very quickly and right on point. The restaurant was clean and organized, this includes the bathroom.
Dietary restrictions: One can make any of the sandwiches into a salad.
Parking: Parking is usually available- street parking across the street with a limited number of spaces right outside. Today was difficult because of construction blocking the street and any parking spaces.
Kid-friendliness: No issues with bringing kids.
Wheelchair accessibility: Notice the ramp in the included photo.??
I ordered food after a long day and they walked up three flights of stairs, not once but twice. The food was amazing and the service was even better. So so so happy and I will order from here again soon!
Atmosphere: 5
Food: 5
Service: 5
Venus V
Every time I go to Jimmy John’s the service is fast and friendly. The sandwiches never disappoint either!
Crystal, with the glasses is very disrespectful and I will never return back to this location. Her customer service failed, I didn’t speak rude to her not one time and the tone of her voice was beyond me. I had left and another customer in store even said she was very rude. do better crystal.
Great service and great food
Atmosphere: 5
Food: 5
Service: 5
Big enough to spit with my date.
Best sandwich’s
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom
Ordered several times, order incorrect each time. Today, 40 minutes after ordering I called to check the ETA and remind them about specifics. The lady who picked up the phone was rude, wouldn't allow to speak. Given her behavior I requested the order be canceled. I will spend the extra few bucks to doordash better in the future.
Atmosphere: 1
Food: 2
Service: 1
Got kicked out after being inside for 5 min hrs before closing after ordering food and coming back to place another order
Atmosphere: 1
Food: 5
Service: 1
Great service at 2AM!
Atmosphere: 5
Food: 5
Service: 5
1: this place is not wheelchair or cane frendly.
2: The sandwich was sad with how little meat was on it. The slices of cheese were literally - not figuratively - literally thicker than the meat. Entirely wrong meat to bread to toppings ration. The sad translucent 'bacon' isn't even worth mentioning. Surprisingly - the lettuce was the best part of the sandwich... Truly 0/10 Never trying again. Save your money - Go anywhere else.
Atmosphere: 3
Food: 1
Service: 5
Usually I order on the app, walk up there and by that time it’s ready, pick up and go. But I needed delivery today. And I made a mistake and clicked the wrong address, so they delivered it there. I know they were pissed, I would’ve been, and I fully expected to have just missed out on that one. However, they made my order (or as far as I know went back to retrieve the first one) and delivered it to me at my correct address. They went above and beyond what they could’ve done and came through. It was totally my fault and they forgave me! Unlike some Christian churches they really did forgive me. Thanks Jimmy John’s.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately I never made it in the place. Not accessible as advertised on google maps. You would have to call to find out you needed to be let in through the back door. Come on it’s 2024
Wheelchair accessibility: Not accessible plain and simple. Having to enter from the back door is not acceptable.
Restaurantji Recommends
WHERE IS THE MEAT?!
I paid $22 for a 8" sub and lettuce wrap. We received our food and noticed there was a SLIVER of Turkey on it. Knowing this couldn't be right, we went back into the store, showed the workers what is pictured below, and they both confirmed that is the proper measurement of meat on the sandwiches. HIGHWAY ROBBERY.
Never again.
I will stick to subway and any other sandwich shop, but Jimmy John's. People work too hard to be slighted in this way. We left literally still hungry.
Reading other comments from multiple different stores, this seems to be the Jimmy John's way. Shameful!
Food: 1
I'd like to know why you don't deliver to my building I'm a Senior Citizen and live at 2501 West Broad Street Your food is Amazing so could you please let me know ASAP Thank You?
We’ve been here several times, but this is my first time leaving a review. Never had any issues and today was no different. The gentlemen taking our orders were great and very accommodating to any questions that we had. Our sandwiches were prepared very quickly and right on point. The restaurant was clean and organized, this includes the bathroom.
Dietary restrictions: One can make any of the sandwiches into a salad.
Parking: Parking is usually available- street parking across the street with a limited number of spaces right outside. Today was difficult because of construction blocking the street and any parking spaces.
Kid-friendliness: No issues with bringing kids.
Wheelchair accessibility: Notice the ramp in the included photo.??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thinny Chips, Tuna Salad, Triple Chocolate Chunk, Double Ham & Provolone
I ordered food after a long day and they walked up three flights of stairs, not once but twice. The food was amazing and the service was even better. So so so happy and I will order from here again soon!
Atmosphere: 5
Food: 5
Service: 5
Every time I go to Jimmy John’s the service is fast and friendly. The sandwiches never disappoint either!
Atmosphere: 5
Food: 5
Service: 5
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