I came all the way from California to have my birthday here and the service was poor we were checked on every 20 mins we were rushed to eat because at 9 on a Saturday it's a night club but our waitress told us that there was no more club time there Worst experience ever fish tacos take nasty no flavor but quick to charge tip included on receipt.
Atmosphere: 1
Food: 2
Service: 1
Marcos Amezquita
Great food, loving how I was able to enjoy 2 Latin night and one hip hop night . Bartenders are great and so is that crowd Glad we have this spot in downtown/VCU area
Atmosphere: 5
Food: 4
Service: 4
Chrissy Wainwright Mathews
Great atmosphere, good drinks and food, had a great time and will be back!
Atmosphere: 5
Food: 5
Service: 5
jawan jones
Queso is thin, liquid consistency. 20% service fee automatically added to bill
Atmosphere: 3
Food: 2
Service: 3
Esther Eaton
My daughter had her bachelorette party here downtown Richmond Va on Sat Oct 18 2025 ..start to finish was top tier customer service starting off with reservations made quick and efficiently with general manager Aly then was served by Keon who didn’t miss a beat when it came to serving our drinks and accommodating with any of our needs,music was fantastic and final touch was being introduced to the owner Mauricio top the night off for my daughter and her party.Thank you so much we truly had a fantastic night and would recommend over and over to everyone.
Atmosphere: 5
Food: 5
Service: 5
Lora Cary
The entire dinner was very bland and greedy. No authentic flavors what so ever. The staff was incredibly rude and for them to have security, was a joke because there was a gentleman at the table right next to be and you could clearly see he had a weapon on him and when I mentioned it to the staff and security, they brushed it off as if it were nothing and that the safety of their patrons meant absolutely nothing to them. I will not be returning and I will be filling a formal complaint with the BBB.
Atmosphere: 1
Food: 1
Service: 1
Alexandria Rose
Had such a wonderful experience here for my besties bridal shower! Special thanks to ally for taking such good care of us. Can't wait to go back. :)
Atmosphere: 5
Food: 5
Service: 5
Nani Rivera
We had a bachelorette celebration here this past Saturday and omgggg we received the best service! Everyone there is so friendly! They all made sure we had a great time!! We’ll definitely be returning! Food was great and the drinks were great!!
Atmosphere: 5
Food: 5
Service: 5
Sarah Quisenberry
Love Juan’s! Went with a group of girls for a friends bachelorette and had such a good time!! The food was amazing and the roof top dancing was so fun! If you are looking for a fun night out check out Juan’s!
Atmosphere: 5
Food: 5
Service: 5
Jayline Nevarez
Place is horrible, manager was extremely rude. Don’t understand how she works in customer service. Would never come back
Y’all, don’t come here. It’s far from Mexican cuisine. Black & mild smoke in our lungs throughout our dinner. Music too loud to hear your tables conversation. Spend your money elsewhere. This place was giving overpriced hookah bar.
Atmosphere: 1
Food: 2
Service: 4
Odalis Galeano
WACKKKKK the owner tells the bouncers to stop letting people in at 1am. Meanwhile they close at 2am. Imagine hearing active latin music from outside and they dont let you in? Meanwhile latin places are already limited to begin with? Do better yall.
Atmosphere: 1
Food: 4
Service: 1
Carla Davis
Fun spot to hang out with friends!!
Atmosphere: 5
Food: 5
Service: 5
Jeff Palumbo
Stopped in for a snack and a drink. There's a couple items that are overpriced but the menu is pretty balanced price wise. We had an old fashioned and some chip trio which was a little pricey at $22 (queso guacamole, pico de gallo). The roof was not busy and nice to sit outside on a good weather fall day.
Atmosphere: 5
Food: 4
Service: 5
Patrick P
Great Mexican food. I ordered a burrito and one of the margaritas for dinner and was impressed by both. The rooftop atmosphere is also pleasant and lively.
I came all the way from California to have my birthday here and the service was poor we were checked on every 20 mins we were rushed to eat because at 9 on a Saturday it's a night club but our waitress told us that there was no more club time there Worst experience ever fish tacos take nasty no flavor but quick to charge tip included on receipt.
Atmosphere: 1
Food: 2
Service: 1
Great food, loving how I was able to enjoy 2 Latin night and one hip hop night
. Bartenders are great and so is that crowd
Glad we have this spot in downtown/VCU area
Atmosphere: 5
Food: 4
Service: 4
Great atmosphere, good drinks and food, had a great time and will be back!
Atmosphere: 5
Food: 5
Service: 5
Queso is thin, liquid consistency. 20% service fee automatically added to bill
Atmosphere: 3
Food: 2
Service: 3
My daughter had her bachelorette party here downtown Richmond Va on Sat Oct 18 2025 ..start to finish was top tier customer service starting off with reservations made quick and efficiently with general manager Aly then was served by Keon who didn’t miss a beat when it came to serving our drinks and accommodating with any of our needs,music was fantastic and final touch was being introduced to the owner Mauricio top the night off for my daughter and her party.Thank you so much we truly had a fantastic night and would recommend over and over to everyone.
Atmosphere: 5
Food: 5
Service: 5
The entire dinner was very bland and greedy. No authentic flavors what so ever. The staff was incredibly rude and for them to have security, was a joke because there was a gentleman at the table right next to be and you could clearly see he had a weapon on him and when I mentioned it to the staff and security, they brushed it off as if it were nothing and that the safety of their patrons meant absolutely nothing to them. I will not be returning and I will be filling a formal complaint with the BBB.
Atmosphere: 1
Food: 1
Service: 1
Had such a wonderful experience here for my besties bridal shower! Special thanks to ally for taking such good care of us. Can't wait to go back. :)
Atmosphere: 5
Food: 5
Service: 5
We had a bachelorette celebration here this past Saturday and omgggg we received the best service! Everyone there is so friendly! They all made sure we had a great time!! We’ll definitely be returning! Food was great and the drinks were great!!
Atmosphere: 5
Food: 5
Service: 5
Love Juan’s! Went with a group of girls for a friends bachelorette and had such a good time!! The food was amazing and the roof top dancing was so fun! If you are looking for a fun night out check out Juan’s!
Atmosphere: 5
Food: 5
Service: 5
Place is horrible, manager was extremely rude. Don’t understand how she works in customer service. Would never come back
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Y’all, don’t come here. It’s far from Mexican cuisine. Black & mild smoke in our lungs throughout our dinner. Music too loud to hear your tables conversation. Spend your money elsewhere. This place was giving overpriced hookah bar.
Atmosphere: 1
Food: 2
Service: 4
WACKKKKK the owner tells the bouncers to stop letting people in at 1am. Meanwhile they close at 2am. Imagine hearing active latin music from outside and they dont let you in? Meanwhile latin places are already limited to begin with? Do better yall.
Atmosphere: 1
Food: 4
Service: 1
Fun spot to hang out with friends!!
Atmosphere: 5
Food: 5
Service: 5
Stopped in for a snack and a drink. There's a couple items that are overpriced but the menu is pretty balanced price wise. We had an old fashioned and some chip trio which was a little pricey at $22 (queso guacamole, pico de gallo). The roof was not busy and nice to sit outside on a good weather fall day.
Atmosphere: 5
Food: 4
Service: 5
Great Mexican food. I ordered a burrito and one of the margaritas for dinner and was impressed by both. The rooftop atmosphere is also pleasant and lively.
Atmosphere: 5
Food: 5
Service: 5
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