KFC

3800 Mechanicsville Tpke, Richmond
(804) 321-0702

Recent Reviews

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April

The manager was super nice!

Atmosphere: 5

Food: 5

Service: 5

Beth Couture

The food is always good. The service was okay.

Atmosphere: 3

Food: 5

Service: 3

kenny muse

Understaff and over worked.

Atmosphere: 1

Food: 2

Service: 4

Kent Wilkins

Be sure and try KFC Spicy Chicken Sandwiches.

Food: 4

Brian Corbett

dated location chicken was fresh and hot

Atmosphere: 4

Food: 5

Service: 5

Kelly Malone

Everything was good this time they didn’t leave anything out of the bag and my food was fresh

Atmosphere: 5

Food: 5

Service: 4

Marcia Hunter

Customer service is very poor. Sometimes chicken is saturated with oil appears to be oil that needs to be changed.

Atmosphere: 1

Food: 2

Service: 1

Kaitlynn Mckoy

All I have to say is I’m unsure why my door dash driver had to wait an additional 30 minutes for our food for it to come to us old, dry, and hard. I’m usually not one to sit here and take the time to do a review, but this has to stop being the norm.
We ordered from the KFC app, which only gave the option to get delivery from either E Belt, or this location.
Our dasher was made to wait for our food thinking they were waiting on fresh chicken for us to receive not only old chicken, but not even the pieces my husband had requested. My chicken strips were hard and visibly could tell were old as well. It’s sad that even if I were to go in myself and order through the drive thru this would be the same outcome.

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Fried Chicken, Mashed Potatoes

Shawn Holmes

Got chicken at this location for my mother and it looked to be almost burnt, as if it had been redropped into old grease. Attempted to call the store to address this and whomever answered, hung up in her face. Will not be going to this location again.

Justin Bieger

Slowest KFC in the world.

Food: 1

Service: 1

Mutrey Ingram

Kid-friendliness: The workers was very polite and helpful. Food was fresh and delicious.i love KFC.

Recommended dishes: Fried Chicken

Cyn1155 Evans

No chicken available

Atmosphere: 1

Food: 3

Service: 1

Mary D.

I sat in the drive thru for 15 minutes before my order was taken, no one was inside at the counter. I was at the order box waiting for the girl take my order, so I left. Very bad customer service and management

Atmosphere: 1

Food: 1

Service: 1

Felicia Davenport

My 8 piece chicken was dried out and I didn't want extra crispy you call and they don't answer the phone

Mykhara Robinson

Why are the workers so distasteful here? The employees get upset when people come to get food, why?4/9/247:30 pm

Atmosphere: 1

Food: 1

Service: 1

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