KFC

Name: KFC
Address: 4821 Williamsburg Rd, Richmond, Virginia, 23231, US
Telephone: (804) 226-2143
Price range: $
Rating: 2.7

$ • Chicken, Chicken Wings, Fast Food

Hours:
4821 Williamsburg Rd, Richmond
(804) 226-2143

Menu Order Online

About KFC

KFC offers good food and service, though some locations may have slow service. The parking lot is clean and well-maintained. The restaurant sticks strictly to the menu without any substitutions, which may disappoint some customers. The staff may sometimes be unhelpful or slow, but the food quality is generally good. However, some customers have expressed dissatisfaction with the lack of flexibility in ordering specific chicken pieces.

This location has been in the neighborhood for over a decade and used to be a force to be reckoned with, but it now appears to be managed inconsistently. Customers have noted that the location is often out of chicken in the evenings, and drive-through associates are rarely professional or courteous. Some have experienced poor quality with dry, non-fresh chicken and have not received receipts, possibly due to being short-staffed.

On the positive side, the location can be very fast, clean, and professional. One customer praised the excellent customer service from Shade, who is efficient and friendly, making it their go-to spot. Overall, the restaurant is better than many other KFCs across the country and has been appreciated for its speedy service and good food, despite some issues with management and consistency.