KFC

9300 Midlothian Tpke, Richmond
(804) 272-8055

Recent Reviews

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Patrice MacDonald

My order was over an hour late!!! They didn't have the extra crunchy that I ordered. Very rude worker. Probably overworked and underpaid!! Disgusting will NOT return

Atmosphere: 1

Food: 1

Service: 1

Shawn Edwards

Never again. This location CANNOT have at least decent management running this place and you CAN judge a book by its cover - 💯

Atmosphere: 1

Food: 1

Service: 1

Mandi Garnett

The shorted me part of my order. 2nd bad experience here

Renee Smith

Amazingly awful. Stopped there last week in the evening around 9pm just for wedges and the worker responded at the drive thru by saying they don't have anything but a few thighs left because his cook left. What! Never going back.

Atmosphere: 1

Food: 1

Service: 1

B S

Pretty soupy

Food: 1

Wayne Murray

I would not go back to this location ever again the sold me old chicken which is hallow dry and nasty. I tried call for the last hour and the line as busy.

Atmosphere: 1

Food: 1

Service: 1

Sarah Wieder

Foodnis always good, but the lobby amd tables are usually not tidy.

Atmosphere: 3

Food: 5

Service: 4

Ashley Myer

I visited KFC this afternoon. I went through there drive through. Now, I don't eat very often at KFC so I was browsing their menu. The lady on the other end said let me know when you are ready. On which I replied ok. Afterless than 1 minute from the previous exchange. She screamed HELLOOOO! I apologized and she said just start your order already. (I should have just left at that point) But, I placed my order for 6 piece spicy wings and a spicy chicken sandwich combo with wedges.I pulled up to the window the man took my money and offered no receipt. Next he handed my bag and shut the window. He opened the window a few moments later surprised I was still there and said What? I then asked for my Dr. Pepper that came with my combo. Upon leaving the drive through I checked the bag and saw I received french fries rather than the wedges I originally asked for.. so parked and went inside. I finally got the wedges and headed home..When I got home I noticed that the chicken was dry as if it had be either over cooked or cooked hours ago and the wedges were hardly cooked. Needless to say I spent close to $20 to be yelled at, unappreciated, and received subpar quality food. I will definitely take my business elsewhere. Day: Saturday, Time 12:30 pm
Neveragain🙁

Atmosphere: 1

Food: 1

Service: 1

Barbara Eason

I would not recommend this place. They got my order wrong. I ordered French fries, they gave me mashed potatoes. I ordered regular wineries, they gave me cold hot wings. I ordered 4 leg and thigh boxed lunches they have me all legs. Then they did not want to change the order, and the drink they gave me tasted like water.

I will NEVER GO THERE AGAIN, and if I could give them a rating lower than a 1, I would.

What's so bad about it, I asked the lady at the drive in window to repeat the order back to me to ensure that she had taken the order correctly.

Atmosphere: 1

Food: 1

Service: 1

Tina Smith

What's the point of having a phone number if nobody bothers answering it and after awhile it turns in to a busy signal!

Lori Piscataway

Food totally disgusting go somewhere else food under cooked & poor service pic says it all

Atmosphere: 1

Food: 1

Service: 1

Corey

They were honest and had us wait for fresh food.

Atmosphere: 5

Food: 5

Service: 5

Michelle Belle (Bcreative4me)

Very clean, food prepared well and fast.

Atmosphere: 5

Food: 5

Service: 5

Sami Alroini

Don’t eat hear they gave up
Fod old won’t cook fresh on request e

Atmosphere: 1

Food: 1

Service: 1

Steve

The chicken has been good on all my visits. I've never had bad customer service while visiting this location.

Atmosphere: 3

Food: 5

Service: 5

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