Komma Tea - Short Pump

No complaints great taro slusie and comes in big quantity for price.

Not very flavorful and boba was bad

Boba was so delicious I got the Passionfruit with mango popping Boba so delicious you should try it !!!

Do not waste your money on these hard and very chewy macaroons.

Picked up macarons today for my kid as a surprise for a job well done. Got home and they were rock solid. Not just “not fresh”, but the cookie was so hard my kid couldn’t bite into it. Are these the macarons that are supposed to be marshmallow-y and fluffy?! For 4.79 a piece, I’m super disappointed.

Me and my wife have now gone here twice and while the flavor of the drinks were great the workers are where the issue has been, none of the staff ever want to talk just want to serve your drinks and get you to leave as soon as they can get you to. Tried to thank staff for the drinks and met with glares, cashier wouldn't say anything more than the bare minimum and generally felt like an inconvenience to them as they were joking around with each other but horrible to customers.

The lady didn’t seem to want to serve us, stating the boba wasn’t ready. However immediately after finishing our alternative order, the boba was finished. The drink itself was standard. Nothing wrong but nothing wow

First time experience was bad. Thai tea tasted like water with 75% sugar. I asked the employee to redo the drink but still tasted the same. Disappoint and wouldn’t recommend.

I got a matcha milk green tea. There was no taste of matcha at all. Tasted like cheap green tea and kinda artificial. There are way better options for matcha around Richmond. Even the boba tasted old.

Atmosphere: 1

Food: 1

Service: 2

We came here for a quick snack and some tea and left very pleasantly surprised. We got macaroons and they are all handmade in store. They were absolutely fabulous! The best macaroon I have ever had! We got four different flavors and all of them more wonderful. The tea was very, very good as well. I got a peach oolong tea and my mother got a tea. They were both great! Customer service was great, the drinks were made quickly, the prices are reasonable, I highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Hours of operations on website says they close at 9 on website, but they close at 7.

Atmosphere: 1

Service: 1

Automatically charged $5 tip without asking us. It’s extortion I tell you. The food is good but they shouldn’t steal

Atmosphere: 1

Food: 5

Service: 1

I love komma tea so much! My preference is taro tea with Crystal boba and not a lot of shops have Crystal boba, but komma tea has them, and it's absolutely delicious.

Kid-friendliness: the environment is fun, and while some tea can have an unusual taste, there are plenty of good choices for those with a pickier palette.

Atmosphere: 5

Food: 5

Service: 5

I am a boba connoisseur. This place has good tasting tea. Not diluted and doesn’t taste like chemicals. They also give a tall cup with lots of tapioca balls. I like the little sloth logo guy. They also have macaroons dessert, it’s alright.

Atmosphere: 4

Food: 5

Service: 5

We recently tried Komma Tea, hoping for a refreshing experience, but we were left somewhat disappointed. While the presentation and packaging are appealing, the taste itself is lacking. It doesn't quite capture the genuine flavor of tea, feeling more like a diluted version of what you might expect. The subtleties and depth that make tea enjoyable are missing, leaving it feeling a bit bland.

If you're someone who appreciates a robust and authentic tea experience, Komma Tea might not meet your expectations. However, it could be suitable for those who prefer a milder, less intense flavor. Overall, it fell short of what we were hoping for in a tea beverage.

Atmosphere: 3

Food: 1

Service: 5