Excellent food, authentic atmosphere, friendly and super efficient staff even with a packed restaurant. They are a well-oiled machine. We had dinner one night and were still thinking about all the things we didn’t get to try and went back for lunch the next day :)
Kenny Weeks
We have eaten here before and had a bit of a better experience but tried it again today and was a little let down.
We appreciated that they were able to fit a group of eight in pretty quickly around brunch time. Ben, the gentleman who seated us and helped our server a bit seemed to have an attitude with me for some reason which others in my party actually pointed out.
The food was good just not great. Things didn't seem to be seasoned really well and it was noted by the majority of our party. The cafe con leche however was delicious!
Kuba kuba does have a cool and interesting vibe and the place seemed pretty clean again this time. Will be willing to try it again but Ben needs to check that attitude. I respect that things get busy and interaction time is limited but customers look for a positive experience through those interactions and I did not get that from him.
Atmosphere: 5
Food: 3
Service: 4
CRISSIE CABRERA
This is a must stop! I try to get my fill when traveling. It’s less than 10m off the highway. The arroz con pollo was amazing! Tender chicken and flavorful rice. You can’t go wrong with black beans or the ropa vieja. Yum!
Atmosphere: 5
Food: 5
Service: 5
hudson b
Lily is such an amazing and wonderful server. Lily was so helpful in helping me to decide what to indulge in and the food was wonderful.
She should be promoted to awesome server!!!
Atmosphere: 5
Food: 5
Service: 5
Eduardo Ferrero
Great service even the place was 100% full, nice atmosphere and of course great food at a decent price... we will be back!
Atmosphere: 5
Food: 5
Service: 5
Dharini Trivedi
Literal cornerstone of the Fan neighborhood. Amazing Cuban food with a little Richmond flair. Also. BEST HOT CHOCOLATE IN RICHMOND. I’ve gone back just for their hot cocoa. Get it you won’t be disappointed
Atmosphere: 5
Food: 5
Service: 5
Erin Wood
Loved this place for decades. Food and service are as amazing as always. So excited I got to share this with my 14yo and show him where our Kuba mug came from and get it a partner!
Lunch was excellent. I had the Sloppy Jose and the portion size was large enough to have leftovers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Plantains
LaTisha McClure
Best place for Cuban sandwiches. We'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Empanadillas, Sandwich
Itzel Abarca
Server was not friendly and had an attitude with the group we came with. Food was cold, friend got charged 2.50 PER shrimp that were no bigger than your average small shrimp. Would not recommend
Absolutely HORRIBLE experience! I went with a group and they wouldn't let us split checks at ALL! The service was also terrible, the servers kept throwing the things at us and completely getting our orders wrong. Two people clearly asked for substitutions in their meal and were ignored. On top of this, we were getting splashed with dish-water while eating because we were seated near the kitchen. The food was disgusting, and the tres leche cake tasted salty. I don't know if the rudeness was because of the fact it's the week of Thanksgiving, but regardless, some of these servers need to be fired.
Atmosphere: 1
Food: 1
Service: 1
stevew491
Word of warning about this cozy neighborhood restaurant: you better come hungry. Our dinner consisted of two lunch-sized portions and an avocado salad split between us. That was more than sufficient. I regret not being able to save room for dessert! We really enjoyed our meals. It's great to eat in a place that offers an ethnic dining experience and simultaneously feels like it's part of a city's culture. Our servers were friendly and helpful, and service was prompt and efficient.
Josh12_12
Ordered the Kubanaso (Cuban plus Spanish chorizo) to go and it was absolutely amazing! It came with slow roasted pork, ham, Swiss cheese, pickles and chorizo added to a classic Cuban sandwich. It was garnished with chopped onions, tomatoes and peppers and came with a spicy specialty sauce. It looked wonderful and was hands-down delicious!
Kelli A
Spinach and cheese empanadillas. Smooth combination of feta and spinach in a deep-fried empanada turnover crust. Savory, crispy, delight. Shared the ginger garlic shrimp as our main course. Large, succulent prawns bathed in a creamy sauce, served with green beans, rice, and red beans. Delicious and enough for two. Service was friendly and attentive in a colorful cafe reminiscent of Havana.
Martin C
Hot as can be indoors. Tables wobble. Chair wobbles. Lighting is ok. The menu is a printed piece of dirty paper and also on a chalk board on the walls. It's very sloppy so I have no clue what it says. Dog water overall. One of the servers hardly speaks English. Food was cold. Salmon was cold inside.
Excellent food, authentic atmosphere, friendly and super efficient staff even with a packed restaurant. They are a well-oiled machine. We had dinner one night and were still thinking about all the things we didn’t get to try and went back for lunch the next day :)
We have eaten here before and had a bit of a better experience but tried it again today and was a little let down.
We appreciated that they were able to fit a group of eight in pretty quickly around brunch time. Ben, the gentleman who seated us and helped our server a bit seemed to have an attitude with me for some reason which others in my party actually pointed out.
The food was good just not great. Things didn't seem to be seasoned really well and it was noted by the majority of our party. The cafe con leche however was delicious!
Kuba kuba does have a cool and interesting vibe and the place seemed pretty clean again this time. Will be willing to try it again but Ben needs to check that attitude. I respect that things get busy and interaction time is limited but customers look for a positive experience through those interactions and I did not get that from him.
Atmosphere: 5
Food: 3
Service: 4
This is a must stop! I try to get my fill when traveling. It’s less than 10m off the highway.
The arroz con pollo was amazing! Tender chicken and flavorful rice. You can’t go wrong with black beans or the ropa vieja. Yum!
Atmosphere: 5
Food: 5
Service: 5
Lily is such an amazing and wonderful server. Lily was so helpful in helping me to decide what to indulge in and the food was wonderful.
She should be promoted to awesome server!!!
Atmosphere: 5
Food: 5
Service: 5
Great service even the place was 100% full, nice atmosphere and of course great food at a decent price... we will be back!
Atmosphere: 5
Food: 5
Service: 5
Literal cornerstone of the Fan neighborhood. Amazing Cuban food with a little Richmond flair. Also. BEST HOT CHOCOLATE IN RICHMOND. I’ve gone back just for their hot cocoa. Get it you won’t be disappointed
Atmosphere: 5
Food: 5
Service: 5
Loved this place for decades. Food and service are as amazing as always. So excited I got to share this with my 14yo and show him where our Kuba mug came from and get it a partner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tres Leches Cake, Huevos \u0026 Kuban Toast, Fried Plantains, Huevos Kuba, Cuban Flan
Lunch was excellent. I had the Sloppy Jose and the portion size was large enough to have leftovers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Plantains
Best place for Cuban sandwiches. We'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Empanadillas, Sandwich
Server was not friendly and had an attitude with the group we came with. Food was cold, friend got charged 2.50 PER shrimp that were no bigger than your average small shrimp. Would not recommend
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Absolutely HORRIBLE experience! I went with a group and they wouldn't let us split checks at ALL! The service was also terrible, the servers kept throwing the things at us and completely getting our orders wrong. Two people clearly asked for substitutions in their meal and were ignored. On top of this, we were getting splashed with dish-water while eating because we were seated near the kitchen. The food was disgusting, and the tres leche cake tasted salty. I don't know if the rudeness was because of the fact it's the week of Thanksgiving, but regardless, some of these servers need to be fired.
Atmosphere: 1
Food: 1
Service: 1
Word of warning about this cozy neighborhood restaurant: you better come hungry. Our dinner consisted of two lunch-sized portions and an avocado salad split between us. That was more than sufficient. I regret not being able to save room for dessert! We really enjoyed our meals. It's great to eat in a place that offers an ethnic dining experience and simultaneously feels like it's part of a city's culture. Our servers were friendly and helpful, and service was prompt and efficient.
Ordered the Kubanaso (Cuban plus Spanish chorizo) to go and it was absolutely amazing! It came with slow roasted pork, ham, Swiss cheese, pickles and chorizo added to a classic Cuban sandwich. It was garnished with chopped onions, tomatoes and peppers and came with a spicy specialty sauce. It looked wonderful and was hands-down delicious!
Spinach and cheese empanadillas. Smooth combination of feta and spinach in a deep-fried empanada turnover crust. Savory, crispy, delight. Shared the ginger garlic shrimp as our main course. Large, succulent prawns bathed in a creamy sauce, served with green beans, rice, and red beans. Delicious and enough for two. Service was friendly and attentive in a colorful cafe reminiscent of Havana.
Hot as can be indoors. Tables wobble. Chair wobbles. Lighting is ok. The menu is a printed piece of dirty paper and also on a chalk board on the walls. It's very sloppy so I have no clue what it says. Dog water overall. One of the servers hardly speaks English. Food was cold. Salmon was cold inside.
Atmosphere: 1
Food: 1
Service: 1
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