McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
1800 E Broad St, Richmond
(804) 783-8152

About McDonald's

McDonald's offers a mix of great food and service, but there are areas that need attention. Cleanliness, especially in the restrooms, is a concern for some customers. The atmosphere can be impacted by loud background jazz, and a few find the food to be too salty. Recent reviews mention mixed feelings about the food, with some describing it as comfort food that can leave one feeling sad. Customer service has received criticism, with reports of rudeness from staff. There was a serious complaint about a recooked chicken sandwich that caused a customer to chip a tooth. On a more positive note, some customers note that this location has a clean parking lot and interior. The drive-thru is convenient, but staffing issues have been mentioned, with employees being nice despite the challenges. Overall, while the experience can be fair, improvements in cleanliness and customer service are needed.

Customers' Favorites

McDonald's Reviews

1.6
392 ratings
Restaurantji Rating
5
10%
4
3%
3
4%
2
5%
1
78%
Food
2.1
Atmosphere
1.7
Service
1.7

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Hours

Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 5AM - 12AM
Saturday 5AM - 12AM
Sunday 5AM - 11PM
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