McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1800 E Broad St, Richmond
(804) 783-8152
About McDonald's
Customers' Favorites
Spicy Chicken Sandwich Delux
Burger King Chicken Nuggets
Mcflurry with Oreo Cookies
Quarter Pounder Hamburger
Chocolate Chip Cookie
Double Cheeseburger
World Famous Fries
Hot Caramel Sundae
Chicken Mcnuggets
Strawberry Sundae
McDonald's Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 11PM |
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McDonald's offers a mix of great food and service, but there are areas that need attention. Cleanliness, especially in the restrooms, is a concern for some customers. The atmosphere can be impacted by loud background jazz, and a few find the food to be too salty. Recent reviews mention mixed feelings about the food, with some describing it as comfort food that can leave one feeling sad. Customer service has received criticism, with reports of rudeness from staff. There was a serious complaint about a recooked chicken sandwich that caused a customer to chip a tooth. On a more positive note, some customers note that this location has a clean parking lot and interior. The drive-thru is convenient, but staffing issues have been mentioned, with employees being nice despite the challenges. Overall, while the experience can be fair, improvements in cleanliness and customer service are needed.