McDonald's

1800 E Broad St, Richmond
(804) 783-8152

Recent Reviews

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Marilyn Hart

Sold out of advertised item

Atmosphere: 4

Food: 4

Service: 4

Jay

Can't make a meal if their life depended on it

Atmosphere: 1

Food: 1

Service: 2

Christian Santiago

May be the worst McDonalds as far as service. Do not come here. Never got my food and they forgot.

Atmosphere: 2

Service: 1

Tessa Payne

The person at the pay window was very nice. Once I pulled up to get the food they used all sorts of bad language. I had my kids in the car. Nobody in the service industry should ever be comfortable talking like that in front of customers. Food wasn’t that great either. It was warm-ish. They didn’t give me all the nuggets I ordered. The fries some were warm and others cold. It was very odd. I won’t be coming back here at all.

Atmosphere: 1

Food: 2

Service: 2

Kirk Simmons

Place was dirty the 3 tables inside were clean at all. Homeless people were sitting at the tables. I waited in line for 15 minutes and was never helped. I guy told me twice he would get someone to help me and then he said there's no one to work the cash register. Several workers saw me standing there but no one asked besides the guy and the only reason he said something was because I stopped him and asked for help. I would recommend you go to a cleaner and more service friendly establishment.

Atmosphere: 1

Service: 1

Jennifer Housman

My Coffee taste like shit I didn't finish it. I did throw away in the trash. I am not coming back again

New Greg

They have a seething hatred of door dash drivers. If I don't cancel an order they will sometimes leave me waiting for an hour. Just now I've been sitting for a half an hour. Tried going through the drive through and was told they would bring it out. Restaurant is locked. If you ask about your order too much employee can get very aggressive.

Atmosphere: 1

Food: 1

Service: 1

Marjorie Castillo Rivas

I love McDonald I love the fries🍟 🩷

Atmosphere: 5

Food: 5

Service: 5

Jhanderson Hernandez

Good as always

Atmosphere: 5

Food: 5

Service: 5

Lynisha Negron

I would go to a different one if another one was closer. There food is good. The presentation is bad. The hash browns are so oily it's hard to eat. But the people are nice and kind.

Atmosphere: 1

Food: 2

Service: 3

Jimmy Dabney

I GO THERE SO MUCH I WANT A JOB THERE KIND FRIENDLY STAFF WELCOME YOU WITH ALL SMILE I MET THE MANAGER MR.ELWOOD HE'S A GREAT UNDERSTANDING MANAGER HE SHOULD BE THE SPOKES PERSON FOR MCDONALDS

Atmosphere: 5

Food: 5

Service: 5

Ronnie b

Gave my a plane mcdouble. Forgot my sauce

Atmosphere: 3

Food: 1

Service: 3

Ed Brennan

I have been living near and ordering from this McDonald’s for a 18 months. This McDonald’s should be shutdown and reopened under new management. It is a shame that most orders take over a hour at any busy time with employees complaining about working conditions for the reason for delayed service and incorrect orders. The employees have refused service at times due to no management. Get ready for chaos

Atmosphere: 1

Food: 2

Service: 1

John Eloshway

Worst McDonald's I've ever been to. Spent my entire lunch break waiting in the drive thru. After 30 min in line I still haven't received my food. Inside was not busy and only 2 cars in front of me.

Eric Patty

If you are polite and kind you will be treated in the same manner at this location.

Atmosphere: 4

Food: 5

Service: 5

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