McDonald's

1800 E Broad St, Richmond
(804) 783-8152

Recent Reviews

Kevin A

First wk of apr 2024 I did go..they change [how u order]Did NOT GO IN MCD ;)Not to far from MAIN STREET STATION [AMTRAK]

Anna Rosalee Pasternak

Never received my food after paying. I went through the drive-thru, paid at the first window, and was told at the second window that they didn’t have my order and to pull around to the parking lot. No one ever came out to my car and when I tried to go inside they had one door barricaded with a trash can and the both doors locked. When I knocked, I was told that they were closed although there were people at the counter inside (this was at 9:30am). All in all, I was there for about 30 minutes waiting on food that never came…

Shawn Martin

Staff was

Atmosphere: 4

Food: 5

Service: 5

Bete Samuel

Bathroom is not toilet pepper I'm asking costumier service manager is told me youth pepper tower from disk o my God ..I say castomr series ignored ....

Service: 1

Kevin Davis

service better this time, they have upped their mindless tv game, but [and i did not think this could be possible] their annoying background jazz has gotten even more annoying. yikes! a good strategy tho i guess, to prevent loitering . food salty but thats the

Atmosphere: 4

Food: 4

Service: 4

Hope Macklin

Very nice staff. Food was fresh and tasty.

Atmosphere: 5

Service: 5

Recommended dishes: French Fries

Jesse Burgess

I wouldn’t go here if it was free and handing out 100 dollar

Atmosphere: 1

Food: 1

Service: 1

Dave Busby

So many problems at this one, missing items, cold food, rude employees,

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: French Fries, Big Mac

Equitrend Sales

Always something wrong or missing at this

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: French Fries, Big Mac

Neil

Good ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vanilla Cone, French Fries, Hotcakes Only, Mcflurry with Oreo Cookies, Hashbrown

AGUSTIN BLANCO jr

Fast hot fresh foodParking: Spacious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcchicken, French Fries, Egg Mcmuffin, Croissant, Spicy Chicken Sandwich Delux, Burger King Chicken Nuggets, Big Mac

Zachary Tatom

This place is the worst but it's basically the only fast food on this whole side of town. It's always dirty, service is usually nonexistent (use a self-service kiosk), they're regularly out of things, they completely quit serving ice cream months ago, and sometimes they just shut down for no apparent reason.

Atmosphere: 1

Food: 1

Service: 1

Tracy Martins

My husband and I recently stopped in while visiting Richmond. I don’t believe I have EVER encountered such RUDE employees in my life. We do a lot of traveling so I frequent different restaurants on a routine basis. I would not recommend you eat here because they don’t care if your order is correct. If you bring it to their attention and ask them to correct it they proceed to talk about you to the other employees right in front of you. It was frustrating and comical all at the same time. Nobody cares anymore, the whole root of the problem.

Atmosphere: 1

Food: 1

Service: 1

Brett Henry

Order was wrong, and they couldn’t give me a receipt.

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Big Mac, Nuggets

Ronda RDV

Experience was fair. The overall appearance and cleanliness of inside the restaurant is in need of improvement. Employees with lengthy hair do not wear hair nets as is required in the food industry. Food on the floor in the cooking area is a safety hazard to all employees.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Hamburger

Load More