McDonald's

6850 Forest Hill Ave, Richmond
(804) 323-1970

Recent Reviews

Able Security Plus Inc. Captain Darden

THANKS AGAIN FOR GREAT CUSTOMER SERVICE.

Atmosphere: 4

Food: 4

Service: 4

Dawn Ward

This is the absolute dirtiest McDonald’s I’ve ever been in in 60 years. If it weren’t for my autistic son who has meltdowns, I would’ve high-tailed it out of here. It needs a power washer taken to the inside and out. Wait for food was extremely long. “We have 4 Quarter pounders with cheese ahead of you.” We were the only ones in the dining room. There’s a phone number to submit problems to at their drive thru window and I will be calling it as well.

Atmosphere: 1

Food: 1

Service: 1

Bonnie Smallwood

I live in the neighborhood...went there for lunch .outside drive thru..no one came in to take my order .at least 5 minutes. Unacceptable...went to Chick-fil-A..they value you.Doesn't end there...went back again that evening..9:15..same thing happened..my husband witnessed it this time..so, we went to Five Guys .great service and very friendly. Makes me VERY sad as I love McDonald's...think I am done!!!

Kimberly Parker

We are closer to Huguenot but we come to you because of the excellent service and always fresh French fries and nuggets my granddaughter favorites. Thanks for continued consistency.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: World Famous Fries

Shane Dowler

Always friendly and fresh food.

Atmosphere: 4

Food: 4

Service: 4

Michelle Headley (Michelle)

The staff at this one is so much better than other local McDonald's. My order was stolen and they were quick to replace everything. Such great customer service.

Atmosphere: 5

Food: 5

Service: 5

Maria Kerr

Hair in food an horrible

Atmosphere: 1

Food: 1

Service: 1

Teresa Olivencia

I was at this location at about 6:43pm and went thru the drive thru. I must say the lady at both windows were extremely nice. Best experience ive had at a McDonald's in a very long

Atmosphere: 5

Food: 5

Service: 5

Kenneth Hoen

Quarter pounder with cheese had no onions and few pickles.

Atmosphere: 3

Food: 2

Service: 3

Bryan Durnett

20 piece mcnuggets and they gave me one sauce. Large fry only half full. Food just warm obviously was sitting around. So many other options in the area won't be returning.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Chicken Mcnuggets

Karen Wyatt

The woman waiting on us was extremely friendly even

Atmosphere: 5

Food: 5

Service: 5

Ampersand Dotsys

It's your average city McDonald's experience. The staff is really hit or miss, either exclaiming "that's what you gonna get" when getting the order wrong, or making it right immediately when giving you the wrong food. It's a crapshoot, but you can't really blame the overworked and underappreciated (by customers and corporate alike) staff.Don't expect much, but you may be surprised depending on who is working that day.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: French Fries

Rebecca F

No stars from me the worst food cold hamburger with cheese meat was burnt buns burnt the burgers was cold do not get food from there ... I deserve a refund...they do not deserve a star.......?

Keith Rosa

It's fast food. It's McDonald's. What do you expect?Well, I always have an excellent experience at this location. The crew is always pleasant and friendly. My order is always accurate and complete. The food is truly as is to be expected. They meet whatever standards McDs have for quality control.Oh, and they are quick, unlike their competition down the road (where it easily takes 20 min to get through the drive thu)

Atmosphere: 4

Food: 4

Service: 5

Keith R.

It's fast food. It's McDonald's. What do you expect? Well, I always have an excellent experience at this location. The crew is always pleasant and friendly. My order is always accurate and complete. The food is truly as is to be expected. They meet whatever standards McDs have for quality control.Oh, and they are quick, unlike their competition down the road (where it easily takes 20 min to get through the drive thu)

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