McDonald's

7527 Staples Mill Rd, Richmond
(804) 266-8600

Recent Reviews

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Pokémon Addi

Now tell me, on this photo here, what kind of sandwich is that? It’s definitely not what I ordered on the receipt. :D I was so excited for their bacon, egg, and cheese McGriddle! I haven’t had one in a long time! But, I got the sausage and egg biscuit instead, not even cheese on it. I still ate it and it was good, but thats because I was already home when I looked in my McDonalds bag, so I had no choice. This was exactly at 10:18AM.
The order taker woman was lovely and no problem with her, loved her!
The guy who handed me my order… looked at me… kind of weird… like he knew he had messed up the order but didn’t tell me about it? I don’t know, but that was some creepy kind of look 🤣 That face… :O lmfao.

Atmosphere: 3

Food: 1

Service: 3

Jean Westcott

Very friendly and efficient location.

Drive-thru is easy to navigate.

Atmosphere: 4

Food: 4

Service: 5

Connie Pryor

Very slow service. If you actually take the time to go in and order, first, the kiosks weren't working. You had to stand there for more than five minutes before anyone took your order. They're more concerned about getting food to the drive-thru.

Atmosphere: 1

Food: 2

Service: 1

Craig Worthy

Remodeled.

Atmosphere: 5

Food: 5

Service: 5

Ana Streat

Male drive thru cashier was rude and forgot to give us our 10pc nuggets and sauce. The menu order looks like someone took a shot at it. That should have been a good indication not to get food there. But my sons were hungry after their basketball games and chose the closest one we could find.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Cheeseburger, French Fries, Large Fries, Apple, Quarter Pounder Hamburger, Nugget Bundle

Jonathan Shanks

Cheaper there then in Norfolk Virginia

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Double Cheeseburger, Nugget Bundle

MO Shaabneh

Mario great guy really good customer service

Atmosphere: 5

Food: 5

Service: 5

donald c

Food was hot

Atmosphere: 5

Food: 5

Service: 5

Vaughn Toolit

People here have a really nasty attitude and makes me not wanna come back

Atmosphere: 1

Food: 3

Service: 1

omid anwari

Very bad service Night Shift service is very bad

Atmosphere: 2

Food: 1

Service: 1

Trey A.

No very true to their story hours

Jeremiah Thomas

Food and atmosphere were great and staff were awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac

Jason Dowdy

Same experience as Diana. The red head running the drive thru is as rude as they come in customer service. Bad management… really bad.

Cloris

Love the fact that they have to tellers. Friendly service and quick food is delicious. A chicken mcgriddle delicious

Atmosphere: 5

Food: 5

Service: 5

Amrit S

If you're like me and you're looking for a McFlurry in 30° weather in Dec 2024 - they don't have em 🥲

Good food, clean bathroom, friendly staff. Fries were kinda meh, but otherwise a solid McD's

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