McDonald's

8210 Brook Rd, Richmond
(804) 264-3512

Recent Reviews

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Monique Paige Tucker

The fries were gard the service was not good and filet smelt like fish

Charles Murphy

Quick service...fair prices...friendly staff...

Atmosphere: 4

Food: 5

Service: 5

Gladys “COOKIE” Watson

Some restaurants are ok and some are ruled fries and nuggets are cold, hard and old!

Atmosphere: 4

Food: 4

Service: 4

Brandi

Probably some of the worst employees in a fast food restaurant I've ever encountered... rude nasty no sense of urgency they just don't care

Atmosphere: 1

Food: 1

Service: 1

Warren Branch

DRIVE THRU SLOW AS HELL. WAITED 15 MINS.AFTER ORDERING THEN ORDER WAS WRONG. HAD TO GET OUT AND GO IN

Food: 1

Service: 1

Andrea Just

I didn't get food here. I just bought a large water.

Atmosphere: 4

Service: 5

Herbert Dunnavant

Frappe machine they say it's broken every time we go.but we think they just don't wanna make them.because it has been this way for months.other McDonald's say it's very long process to clean machine

Atmosphere: 2

Food: 2

Service: 1

Kevin Jenkins

The worst experience I ever had by far any restaurant ever ! I can’t even say what was worse because it all was horrible. People hye even manager

Atmosphere: 1

Food: 1

Service: 1

Najib Morady

SLOW CUSTOMER SERVICE!!! DO NOT GO HERE UNLESS YOU WANT TO WAIR 20mins for your FAST GOOD SMH HORRIBLE

Atmosphere: 1

Food: 1

Service: 1

Jon Hogans

Order cheese on my scrambled eggs no cheese but charge me for it and no silverware so when I get to work I can't even eat my food because I don't have nothing to eat it with thank you a lot McDonald's. Oh McDonald's sent me a feedback below 👇. 😂😂😂😂 I'm good not going there no more, Burger King across the street there service is better.

Atmosphere: 1

Food: 1

Service: 1

Jason Alfieri

Yall cant even do your simpleton job... dried out old nuggets... no ice in the ice machine, cant even put the right dipping sauce in the bag...is this place even managed?? How about 1 star is far too many for this horribly run place.

Atmosphere: 1

Food: 1

Service: 1

CrudeSSS Gaming

Worst McDonald’s ever Roaches crawling around women’s bathroom all stall are stopped up only 1 stall is open mostly no toiletries in the restroom bathroom is always dirty and smelly crew don’t work just play around and management is no where to be found ordered a bigmac yesterday and it was a piece of hair on my burger had to fight with the manager just to get a refund don’t go here go to 1000 Brook road instead so much better

Atmosphere: 1

Food: 1

Service: 1

Malinda Cook

Literally the worst McDonald’s in Richmond

Atmosphere: 1

Food: 1

Service: 1

BIGGIRLDONTCARE inc

They are slow but their breakfast is so good .for some reason they cook their breakfast than any McDonald's I've visited

Atmosphere: 2

Food: 5

Service: 4

Haley Martin

no matter how many times I come here they’re always forgetting something and yes, it’s my fault for coming back but how hard is it to read a ticket slip? I’ve worked in fast food before you just make the order how the people want it. I use the mobile ordering services frequently and each time I ask for no onion extra pickle, And what do you think I get onion on my burger! I’ve had other times where they’ve completely forgotten sauce and I had to turn around in the middle of the road just to go back. this place needs to set it up have the workers in there look miserable Behind the counter, so I can only imagine what’s going on in the kitchen.

Atmosphere: 3

Food: 1

Service: 2

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