McDonald's

8210 Brook Rd, Richmond
(804) 264-3512

Recent Reviews

Annie Williams

It is a good place to have lunch or dinner.

Atmosphere: 5

Food: 5

Service: 5

Brittany Kindle

First off who puts ice in orange juice and not only that the orange juice they gave me was completely flat and tasted like water smh

SA Almighty

Today on 4/5/24 was a really good experience, Who ever run that shift that day that morning did a great job. Clean and professional.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Big Mac

Raymond Cole

This place consistently closed very early. I've stopped as early as 11:15 on Wednesdays and their are people inside but not taking orders.

Atmosphere: 1

Food: 2

Service: 1

Priscilla Morrison

And Juan worked so very hard to spruce up the place and gave my granddaughter her favorite balloon.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Bacon Egg & Cheese Biscuit

Kelly Delcid

Food was great, employees were really nice too especially this one employee I was struggling to order and she was very patient and polite with me. I really recommend this McDonald’s!!!

Atmosphere: 5

Food: 5

Service: 5

Alexander HAMILTON

At about 5:35 pm I walked in to McDonald's and waited to place my order. March 2, 2024. The 2 people behind the counter acted like I was not there. 10 mins walking by me not making any eye contact. I left the store and walked over to Wendy's next door who were very polite. McDonald's SUCKS. this McDonald's.

Atmosphere: 1

Service: 1

David Nissley

I ordered two 3.50 bundles and a sweet tea and after clarifying the size of tea (large) was told my total was $9.20 or so. I waited in line for about 15 minutes before reaching the first window where i paid. I got to the second window and received a single 3.50 bundle and no tea. I told the lady what I had ordered and she stammered for a little and then said sorry, that's all we have. I asked if i could received my full order and pay for my full order (after look at receipt, they only charged me for one bundle and no tea). She said no, I would have to go back in line. Absolutely terrible customer service. Please make some effort to rectify the mistakes made.

Atmosphere: 2

Food: 5

Service: 1

connor 5.56x45

Myself and 2 other friends went through the drive thru. We had placed mobile orders for our food and were told they can't take 3 orders through the drive thru. The employee had a snippy tone in her voice as well. As a former McDonald's employee I know this to be false. The employee should of had no issues taking the mobile orders. So we had to wait even longer and go back through the drive thru and wait unnecessarily. Don't be lazy and do your job.

Atmosphere: 4

Food: 4

Service: 1

Duwayne Ooft

Just ok for me....

Atmosphere: 3

Food: 3

Service: 3

James Hise

What is this place? I think brand from goonies is the bad guy in that dead pool movie.

J Berry

Go somewhere else. I just left there and I was overcharged because the cashier did not know how to enter the mobile code. The manager was unmotivated and seemingly unwilling to correct the error. The sandwich was overcooked and french fries were cold. Spare yourself and go elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Michael Hottman

It's a McDonald's and I enjoy stopping in for a quick and affordable meal. I typically use the app when I get a breakfast sandwich or occasionally stop I for a quick lunch on the go. The staff is prompt and friendly.

Atmosphere: 4

Food: 5

Service: 5

DANIEL PARK

Urinate smell and dirty toilet. I would not recommend this place, please make it a safe atmosphere.

Gene Barcher

Was a drive up.

Food: 5

Service: 5

Recommended dishes: Big Mac

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