McDonald's
7118 W Broad St, Henrico
(804) 672-9461
Recent Reviews
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This McDonald's does not allow mobile workers. After 30 minutes they will kick you out. Even though they have outlets like every other McDonald's around the country. They don't allow mobile workers to relax and catch up on things. Warning to mobile workers do not waste your time and money coming to this establishment.
Atmosphere: 1
Food: 1
Service: 1
Had to be the cleanest building exterior building. Also the staff were hard working and got me out of drive thru with my order really promptly.
Atmosphere: 5
Food: 5
Service: 5
I really like their Iced Tea unsweet. Very flavorful and freshly made. Can't beat the fries!!
Atmosphere: 5
Food: 5
Service: 5
This location of Mcdonald's was on point this morning, I guess because they had the top dog GM here. Food was 10/10
Atmosphere: 5
Food: 5
Service: 5
Orange juice tastes like water other than that the food is hot and fresh and service is good ..hard to get anyone on phone when you have an issue ....
Atmosphere: 4
Food: 4
Service: 4
Oh let me count the ways I HATE McDonald's and especially their customer service! I stood at the counter wanting to buy a ice tea and four staff members were having a private conversation and did care one wit that I was standing there wanting to buy a drink, NOT ONE WIT! OMG !
😲 I stopped eating the food because of the cooks don't wear gloves. Now I quit going to any McDonald's period!
Atmosphere: 1
Food: 1
Service: 1
Friendliest customer service I have ever had at a McDonalds. Also pretty clean and well managed in comparison to how most McD’s seem to be falling apart.
Atmosphere: 5
Food: 4
Service: 5
I came inside and waited 10 min before ordering then I went to kiosk...waited another 47 min for my food, and there wasn't much traffic in drive thru AT ALL and only 4 people inside. This is unacceptable ...EVEN AS MCDONALDS or fast food in general. Im ashamed of this crews lack of attention, customer service, and team work ...ZERO tolerance
Went here to get a quick bite to eat but looked at the patties and they are cold and pink in the middle don’t recommend this Establishment
Atmosphere: 1
Food: 1
Service: 1
Better service here than most McDonald’s I’ve been to recently
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friendly staff, however I watched the guy at the window mix a cup of something & my sweet tea together. I noticed my sweet tea tasted weird & a used lemon was in my cup.
Atmosphere: 4
Food: 1
Service: 5
they made we wait 10 minutes in a drive thru spot for an order of medium fries :)
Have to put in your own order. Machine doesn't dispense a receipt, and the wait is long.
Atmosphere: 1
Food: 1
Service: 1
Did not give complete order via app tonite
Service: 1
I had a terrible experience at this location with the manager, Hicham. My chicken sandwich was given to me half opened and the system didn’t register my fry order. Even though I showed my receipt, he made me wait until the system rebooted. When the fries finally came, they were old and soft.
I asked politely for fresh fries and a remake of my sandwich, but he got an attitude, acted aggressively, and refused to fix my order. He even threatened to call the police when I started recording his behavior for my safety. Completely unprofessional and unacceptable.
Atmosphere: 1
Food: 1
Service: 1
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