McDonald's

2011 Chamberlayne Ave, Richmond
(804) 321-3405

Recent Reviews

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Shamese Kenney

I really like this location. Day or night my food is always hot and made correctly. They are also very friendly at the window. I enjoy coming here.

Atmosphere: 5

Food: 5

Service: 5

Evette “Evey” Kukrak

Waited in the drive thru for over 20 minutes. Drove off after getting my food, only to realize they game me 2 plain cheeseburgers. They are suppose to have ketchup, mustard, onion, and pickle on them but I got a burger on a bum with a piece of cheese. Im sorry but making a cheeseburger really isnt rocket science. This just reminded me why I stopped eating McDonalds.

Atmosphere: 1

Food: 1

Service: 1

Matthew Vernon

Place is horrible, they turn off all screens and lights pretending they’re closed and don’t do mobile orders.

Atmosphere: 1

Food: 1

Service: 1

Miquitta Hargrove

No words

Atmosphere: 1

Food: 1

Service: 1

Jellydonut

Terrible customer service. They didn’t honor my order in the app. They didn’t offer any solution. They told me to call customer service and shut the drive thru window.

Atmosphere: 1

Food: 2

Service: 1

Louis Bigger

By far the slowest service I've ever seen, for the simplest of things. 11/10/25 @20:50pm

Service: 1

Samantha Wilson

People cool. Service not. Always missing something.

Sophia Sanchez

I usually have no problem coming here, but this time there were hairs in my coffee, yum !! But actually really disgusting i threw up 😍😍

Atmosphere: 5

Food: 1

Service: 5

Bri S

Terrible Terrible Terrible & they know it and are proud of it. There's no saving it. Shut it down.

G

Customer service is bad here. There are a few nice people, but overall this McDonald's takes forever and they are rude.

Rebecca Newell

Ugh...terrible service, subpar food, and just rude people all around. Will never come back.

Atmosphere: 2

Food: 3

Service: 2

Gordon Thompson

Very disrespectful and dirty. Tried to make my wife pay for a refill then when she went to pay she told her she was off and went outside and talked on her phone.

Corrine Fizer

rude, disrespectful and incredibly lazy. I don’t know how any of these people have jobs. Slamming doors in people’s faces because they simply don’t want to take a mobile order is gross behavior.

Atmosphere: 1

Food: 1

Service: 1

Greg

Great service!

Atmosphere: 5

Food: 5

Service: 5

Elsa McBride

So quick and easy and food was hot and fresh. Drive through staff were very courteous!

Atmosphere: 5

Food: 5

Service: 5

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