McDonald's
2011 Chamberlayne Ave, Richmond
(804) 321-3405
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I really like this location. Day or night my food is always hot and made correctly. They are also very friendly at the window. I enjoy coming here.
Atmosphere: 5
Food: 5
Service: 5
Waited in the drive thru for over 20 minutes. Drove off after getting my food, only to realize they game me 2 plain cheeseburgers. They are suppose to have ketchup, mustard, onion, and pickle on them but I got a burger on a bum with a piece of cheese. Im sorry but making a cheeseburger really isnt rocket science. This just reminded me why I stopped eating McDonalds.
Atmosphere: 1
Food: 1
Service: 1
Place is horrible, they turn off all screens and lights pretending they’re closed and don’t do mobile orders.
Atmosphere: 1
Food: 1
Service: 1
No words
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service. They didn’t honor my order in the app. They didn’t offer any solution. They told me to call customer service and shut the drive thru window.
Atmosphere: 1
Food: 2
Service: 1
By far the slowest service I've ever seen, for the simplest of things. 11/10/25 @20:50pm
Service: 1
People cool. Service not. Always missing something.
I usually have no problem coming here, but this time there were hairs in my coffee, yum !! But actually really disgusting i threw up 😍😍
Atmosphere: 5
Food: 1
Service: 5
Terrible Terrible Terrible & they know it and are proud of it. There's no saving it. Shut it down.
Customer service is bad here. There are a few nice people, but overall this McDonald's takes forever and they are rude.
Restaurantji Recommends
Ugh...terrible service, subpar food, and just rude people all around. Will never come back.
Atmosphere: 2
Food: 3
Service: 2
Very disrespectful and dirty. Tried to make my wife pay for a refill then when she went to pay she told her she was off and went outside and talked on her phone.
rude, disrespectful and incredibly lazy. I don’t know how any of these people have jobs. Slamming doors in people’s faces because they simply don’t want to take a mobile order is gross behavior.
Atmosphere: 1
Food: 1
Service: 1
Great service!
Atmosphere: 5
Food: 5
Service: 5
So quick and easy and food was hot and fresh. Drive through staff were very courteous!
Atmosphere: 5
Food: 5
Service: 5
Loading...