McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
8975 Staples Mill Rd, Richmond
(804) 755-1267
About McDonald's
Customers' Favorites
McDonald's Reviews
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jeers to the manager on Richmond road for wearing her face mask below her chin while waiting on customers this morning
decided to give this McDonalds another try after not going for a year because of rude service. I ordered two chicken sandwiches and asked for one BBQ sauce condiment for my Sons sandwich. They refused to give me a sauce because management won't allow it they said. They had an entire case of BBQ sauce right in front of them and also they again were rude about it. McDonalds you suck and I will continue going to get a sauce somewhere else.
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 6AM - 11PM |
People in Richmond Also Viewed
The McDonald's restaurant offers excellent customer service, with friendly and helpful staff. The drive-through experience is pleasant, with welcoming employees at the windows. The restaurant is generally clean, although the bathroom could benefit from automatic air fresheners. The food is fresh, hot, and served in a timely manner, although the fries could be cooked a bit crispier. It's a great option for a quick pick-up.
The customer reviews praise the exceptional service and problem-solving skills of the staff, particularly a Lady who works in the drive-through. Customers have described her as polite, fast, and great at assisting them with their orders. The restaurant also offers a variety of vegetarian options, including egg and cheese on a choice of biscuit, muffin, bagel, or McGriddle, as well as the option to order scrambled eggs and cheese on a tortilla.
The parking lot is clean, and the restaurant is generally well-maintained. Customers have also noted the friendly atmosphere, with one reviewer describing a "cool music" and "nice rainy day experience." However, some customers have expressed frustration with the occasional oversight of providing sauce packets with their orders.