This location is lucky that they won't give a zero star rating. We come here because it's close to home, but everytime we have come here the fries are filled half full, they miss something, and/or give the wrong items. Management is terrible when you complain. Most of the staff doesn't speak English, which is not ideal when there is a retirement community with hard of hearing individuals less them a mile down the road. The inside of the restaurant is always dirty and the staff tries to ignore you.
ryan peed
It sucked, they did not have correct change and kepted $.10 of my money
Zates B
This location has a broken AC and the employees are struggling. Do not go to this location until the franchise owner quits being an inhumane cheapskate and takes care of their employees.
Kathy Best
AWESOME ALL DAY
Connie Pryor
Its pretty bad when you have 5 or more workers tending to the drive thru instead of waiting on people who walk in to order and eat. The service and food is sloppy, slow and gready
Gods kid
The woman with the hijab and the lady running the first drive through register today 12/21 at 12 lunch time are the 2 most rudest people ive ever seen. If I had a company they would not work for it. Not only did they have attitudes but they messed our orders up and left out the drinks and fries we ordered. Then They made us go back around the drive through to reorder the drinks and fries instead of just adding it at the window. They messed the order up and we had to be late to where we was going because of it. Then they dumped our fries all in the bag, and gave us a watered down Dr pepper that had no syrup. Then my fries tasted chemicals were sprayed on it. Very scary. I hope the owners of this mcdonalds fire them all and get a better crew who actually cares about the customer. Food tasted old and was cold
Atmosphere: 1
Food: 2
Service: 1
DBoss Lady
I usually don't have time to write reviews but I just had too. The Lady in the back, in the chair is AMAZING!!! I had to pull into the parking space, to take a call before I ordered my food. I watched the beautiful brown skinned Lady do both sides of the drive thru & she was great. She was polite & so very very fast. Then when I ordered my food, I was greeted w/ a happy "GOOD MORNING". i didn't know what I wanted to eat, it's been so long since I ate breakfast at McDonald's. She assisted me so well & I ended up getting a #10. The steak was cooked to perfection, the grill onions & that creamy sauce, my word is was scrumptious!! The Customer Service & food keep me coming back every day so far, before work. I don't know her name i couldn't read her name tag ( my vision is bad) but whomever is in charge of compliments. Please acknowledge her beautiful spirit & how savvy & fast she is. My name is Beverly Pierce
Vegetarian options: They have egg & cheese on your choice of Biscuit, Muffin, Bagel or McGriddle. My favorite is egg & cheese on a hamburger bun. I also have a choice of round real cracked egg or a folded egg. They let me add the from onions on it as all. I special orderd scramble eggs & cheese on a tortilla. It was delicious!!
Parking: Parking lot was clean. People wasn't hanging outside of the restaurant like I see at some places.
Kid-friendliness: I haven't bought my grandkids yet. But the Happy Meals have plenty of options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Cream Pies, Double Cheeseburger, Fish, Big Mac, Crispy Chicken Sandwich, Sausage, French Fries, Chicken Sandwich
David Simmons
Horrible every time. This time. They said they were closed at 10:40. Not 11. What the heck. Last time it took 30 mins for a double cheese burger. They won’t get me next time.
Consistently the worst McDonald's in the area. From the clueless people working the drive thru to the confrontational management when you tell them they forgot items on your order. And speaking of forgetting items, it seems to be too consistent to not be on purpose. Go to any other McDonald's in the area, even if it's a little out of the way, trust me.
Atmosphere: 1
Food: 2
Service: 1
Nina Friend
If I could have given 0 stars I would have , I just needed to get some gift cards but was totally ignored, made eye contact with the manager but she quickly looked the other way as if not to see me 12/16/2024 @ 12:15 pm
Service: 1
Judy Mercado
8975 Staples Mill Rd location- 12.6.24 at 9:20pm-ordered and paid on app. My order disappeared from the tracking screen after 45 minutes, but no food. Got part of my order after a hour. Missing 2 cheeseburgers and all sauces. Had 5 drinks- it took another 15 minutes to get a drink holder. When I left a young man, who ordered before me, was trying to get his disabled brother's McRib sandwich while his brother fidgeted at their table, two women whose orders were lost were trying to get their food and everyone who ordered in the previous 30-60 minutes was crowded around the front of the counter. I tried the "contact us" on the app twice and got error messages when I hit submit. This place is a disaster. Also, you don't want to go in the bathroom...trust me.
Atmosphere: 1
Food: 3
Service: 1
M444
The workers won’t even speak to you in the drive thru and they never give you sauce when you ask when ordering/paying for it. Always follow up when they hand you your bag.
Great place with great food. I would visit again.
Quick drive through. Good fast food.
This location is lucky that they won't give a zero star rating. We come here because it's close to home, but everytime we have come here the fries are filled half full, they miss something, and/or give the wrong items. Management is terrible when you complain. Most of the staff doesn't speak English, which is not ideal when there is a retirement community with hard of hearing individuals less them a mile down the road. The inside of the restaurant is always dirty and the staff tries to ignore you.
It sucked, they did not have correct change and kepted $.10 of my money
This location has a broken AC and the employees are struggling. Do not go to this location until the franchise owner quits being an inhumane cheapskate and takes care of their employees.
AWESOME ALL DAY
Its pretty bad when you have 5 or more workers tending to the drive thru instead of waiting on people who walk in to order and eat. The service and food is sloppy, slow and gready
The woman with the hijab and the lady running the first drive through register today 12/21 at 12 lunch time are the 2 most rudest people ive ever seen. If I had a company they would not work for it. Not only did they have attitudes but they messed our orders up and left out the drinks and fries we ordered. Then They made us go back around the drive through to reorder the drinks and fries instead of just adding it at the window. They messed the order up and we had to be late to where we was going because of it. Then they dumped our fries all in the bag, and gave us a watered down Dr pepper that had no syrup. Then my fries tasted chemicals were sprayed on it. Very scary. I hope the owners of this mcdonalds fire them all and get a better crew who actually cares about the customer. Food tasted old and was cold
Atmosphere: 1
Food: 2
Service: 1
I usually don't have time to write reviews but I just had too. The Lady in the back, in the chair is AMAZING!!! I had to pull into the parking space, to take a call before I ordered my food. I watched the beautiful brown skinned Lady do both sides of the drive thru & she was great. She was polite & so very very fast. Then when I ordered my food, I was greeted w/ a happy "GOOD MORNING". i didn't know what I wanted to eat, it's been so long since I ate breakfast at McDonald's. She assisted me so well & I ended up getting a #10. The steak was cooked to perfection, the grill onions & that creamy sauce, my word is was scrumptious!! The Customer Service & food keep me coming back every day so far, before work. I don't know her name i couldn't read her name tag ( my vision is bad) but whomever is in charge of compliments. Please acknowledge her beautiful spirit & how savvy & fast she is. My name is Beverly Pierce
Vegetarian options: They have egg & cheese on your choice of Biscuit, Muffin, Bagel or McGriddle. My favorite is egg & cheese on a hamburger bun. I also have a choice of round real cracked egg or a folded egg. They let me add the from onions on it as all. I special orderd scramble eggs & cheese on a tortilla. It was delicious!!
Parking: Parking lot was clean. People wasn't hanging outside of the restaurant like I see at some places.
Kid-friendliness: I haven't bought my grandkids yet. But the Happy Meals have plenty of options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Cream Pies, Double Cheeseburger, Fish, Big Mac, Crispy Chicken Sandwich, Sausage, French Fries, Chicken Sandwich
Horrible every time.
This time. They said they were closed at 10:40. Not 11. What the heck.
Last time it took 30 mins for a double cheese burger. They won’t get me next time.
Service: 1
Restaurantji Recommends
They take a long time to serve the orders
Atmosphere: 1
Food: 1
Service: 1
Consistently the worst McDonald's in the area. From the clueless people working the drive thru to the confrontational management when you tell them they forgot items on your order. And speaking of forgetting items, it seems to be too consistent to not be on purpose. Go to any other McDonald's in the area, even if it's a little out of the way, trust me.
Atmosphere: 1
Food: 2
Service: 1
If I could have given 0 stars I would have , I just needed to get some gift cards but was totally ignored, made eye contact with the manager but she quickly looked the other way as if not to see me 12/16/2024 @ 12:15 pm
Service: 1
8975 Staples Mill Rd location- 12.6.24 at 9:20pm-ordered and paid on app. My order disappeared from the tracking screen after 45 minutes, but no food. Got part of my order after a hour. Missing 2 cheeseburgers and all sauces. Had 5 drinks- it took another 15 minutes to get a drink holder. When I left a young man, who ordered before me, was trying to get his disabled brother's McRib sandwich while his brother fidgeted at their table, two women whose orders were lost were trying to get their food and everyone who ordered in the previous 30-60 minutes was crowded around the front of the counter. I tried the "contact us" on the app twice and got error messages when I hit submit. This place is a disaster. Also, you don't want to go in the bathroom...trust me.
Atmosphere: 1
Food: 3
Service: 1
The workers won’t even speak to you in the drive thru and they never give you sauce when you ask when ordering/paying for it. Always follow up when they hand you your bag.
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