McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
8060 W Broad St, Richmond
(804) 270-7918
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Customers' Favorites
McDonald's Reviews
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Horrible service. I came up to the counter and the the lady taking orders told me to go to the touch screen, and then when I said I would rather have my order taken at the register by an actual person she walked me over to the touch screen, left me and took the person behind me at the register. The manager then noticed I was upset by this. Came over and just watched me put my order in the touch screen instead of making any sort of apology.
Also, not their specific fault,...read full review
I cannot believe what I just finished reading regarding your establishment. Hopefully you will provide training to all your employees so it will not happen again.
Forgot a whole bag of food, when we got home it STILL didn't have everything in it. I have to check my things every time. It would be nice if I would learn my lesson and not go here.
Ratings
Menu
Hours
| Monday | 5:30AM - 11PM |
| Tuesday | 5:30AM - 11PM |
| Wednesday | 5:30AM - 11PM |
| Thursday | 5:30AM - 11PM |
| Friday | 5:30AM - 12AM |
| Saturday | 5:30AM - 12AM |
| Sunday | 5:30AM - 11PM |
People in Richmond Also Viewed
McDonald's offers a welcoming dining experience with friendly staff, including a manager who delivers food to tables. The kid-friendly atmosphere, complete with video games at some tables, delights young customers. The menu features classic options like the McDouble, which can be ordered conveniently through the kiosk. Despite minor issues, the service remains efficient and personable.
Customers often frequent this location, where the staff recognizes them at the drive-thru and engages in pleasant banter. The employees are consistently polite, respectful, and engaging, making the dining experience enjoyable even if the food is similar to other McDonald's locations. One satisfied customer praised the exceptional service, highlighting the hot, fresh food delivered with condiments and napkins - a rare occurrence at McDonald's.