McDonald's
8060 W Broad St, Richmond
(804) 270-7918
Recent Reviews
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The lady at the register was very rude so much so that I didn't even order. I just left and went to golden Corral. I'll never stop at this place again. She rolled her eyes bc I didn't want to use the self check out. After that eye roll I had to reconnect with Jesus before I did something I may have been taken away in cuffs for so wr just left
Picked up a birthday reward a small medium fry, the lady in the drive thru was very pleasant & wished me a happy birthday. Quick & efficient service.
Good location and solid food you can count on.
Lol, we come here so often, they know my partner and I the moment we speak at the drive-thru. Bantering with the employees is always fun, and they've never gotten our food wrong once. We typically go through the drive-thru and don't eat in, but the staff is always great.
Food: 5
Service: 5
I payed 300 for a birthday
Kid-friendliness: Just awsome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Quarter Pounder Hamburger, Cheeseburger, Bacon Egg and Cheese Sandwich, French Fries
My Big Mac was dry and my fries had no salt at all. Not happy for what I had to pay
Desperate meal
Atmosphere: 3
Food: 2
Service: 4
I love interacting with the staff at this McDonald's. The ladies who work here are always so polite, respectful, engaging and pleasant to talk to. I would say I go here for the food, but the food is about the same as any McD's.
Atmosphere: 4
Food: 3
Service: 5
I don't usually
go to mcdonald's but I was in a rush and I was starving. I was satisfied with my big Mac meal.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Mac, French Fries
I love interacting with the staff at this McDonald's. The ladies who work here are always so polite, respectful, engaging and pleasant to talk to. I would say I go here for the food, but the food is about the same as any McD's.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
$5.00 MEAL DEAL. THANK YOU TO THE EMPLOYEE WHO HELPED ME ON THE SELF-ORDER SCREEN, EVEN SHE COULD NOT FIND ANY OPTION FOR 'PAY NOW.'
The short fat black lady with the gray hair (I’m assuming the general manager because of her blue button up shirt) is disgustingly rude and dismissive and seems absolutely miserable. Her entire crew struggled so hard with 3 cars in the drive thru and zero customers in the lobby. All 3 cars in the drive thru were given the wrong orders after being told to pull up and to wait for 30 minutes. The old lady yelled at us and asked her why we were standing at “her” counter and when we showed her our correct order on the mobile app she yelled “I CANT READ THAT MESS” and turned away from us and let her other employees deal with us. Can’t say I blame her though, I’d probably hate my life too if I was working for a dirty disgusting fly infested McDonald’s at 65 years old. They also didn’t salt the fries, I watched them take them out the fryer and give us plain fries. Horrible location, dirty store, clueless rude employees, terrible service, long wait time, terrible food quality and all around terrible disgusting establishment.
Atmosphere: 1
Food: 1
Service: 1
Absolute perfect service. Ordered on kiosk and had food delivered, hot, fresh, and with condiments and napkins. This almost never happens at mcdonalds but it happened here. Thanks to the black lady at the counter who owns good customer service. Super Satisfied. v/r, Dr. K.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Best at breakfast time. Okay at other times.
Kid-friendliness: Has playground for kids
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hashbrown, Bacon Egg and Cheese Sandwich
I don't know how you can screw up heat and serve food with the consistency of this location. Every time I stop here for breakfast the food is overcooked and dry. Tried biscuits and gravy and the gravy tasted old/spoiled. Try your luck at the location down the street.
Food: 1
Service: 2
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