McDonald's

Name: McDonald's
Address: 5925 Hopkins Rd, Richmond, Virginia, 23234, US
Telephone: (804) 743-1843
Price range: $
Rating: 3

$ • Fast Food, Burgers, Coffee Shops

Hours:
5925 Hopkins Rd, Richmond
(804) 743-1843

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About McDonald's

McDonald's is a popular fast-food restaurant that consistently delivers satisfactory service and quality food, according to customer reviews. The restaurant is praised for serving hot, freshly-prepared meals, including customized burgers, and providing fast service. Many customers appreciate the convenience of ordering through the app, which offers reward points and discounts, and often receive their orders quickly at designated pickup spots. The staff, including the helpful young lady at the counter and Ty, the employee with excellent customer service, are often highlighted positively. However, some customers have noticed a decline in the quality of the patties, with them being thinner and drier compared to previous experiences. There have also been reports of a customer loudly berating staff and the manager, though the management remained calm and courteous throughout. Customers have also shared that they sometimes need to double check their orders, as accuracy can vary. On a positive note, some customers have praised the friendly staff and good quality of breakfast items like McChicken biscuit and sausage biscuit, describing them as beautiful and the best breakfast they’ve had in a while. Additionally, the restaurant offers a restroom code system, which can lead to wait times during busy hours. Overall, McDonald's remains a reliable choice for a quick and tasty meal, with friendly service and hot food.