McDonald's

2300 Willis Rd, Richmond
(804) 271-4593

Recent Reviews

Peter Ruhl

I got in and out quickly

Atmosphere: 5

Food: 5

Service: 5

Kevin Burke

If you are going to make us use the kiosk, put some paper in it for receipts. The shake machine was not working. The kiosk menu was not up to date with the currently available items. The fries were luke warm. The prices charged are well above the value of the food. The dining and soda areas needed to be cleaned. The filet of fish was done well.

Atmosphere: 2

Food: 2

Service: 2

rodney stith

It was late.... So I get it:/

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Filet-O-Fish, Cheeseburger, Crispy Chicken Sandwich, Hamburger, French Fries, Mcchicken, Hot Caramel Sundae, Chicken Mcnuggets, Croissant, Quarter Pounder Hamburger, Bacon Egg & Cheese Biscuit, Mcdouble, Happy Meal, Double Quarter Pounder with Cheese

Kevin Luck

Go here everyday right before going to work to get a coffee and everytime I go the coffee is different no matter what never taste same as the one before. Sweet tea looks like clear brown water food is usually ok sometimes u get a

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Filet-O-Fish, French Fries, Mcchicken

Carolyn Marie

Ok they pissed me off. I waited in line 15 min. Order thru the app for pickup in the drive through. Finally get my food and it's all wrong! I call to complain and explain I can't come back because I have a meeting but that I will save it and return it after my meeting. That didn't suit them. So I literally threw away $15 that morning because I didn't eat the food either! What a waste I'm really mad!! I won't go back either! The staff was very rude especially the manager I talked to on the phone!

Food: 1

Service: 1

Kristin Sharp

Every time I've been to McDonald's, first thing I think about is how the food doesn't decompose, when I watch the videos where someone has stored a cheeseburger and fries for 20 years and then they pull it out to reveal the food looking the same as it did when they bought it. The second thing is how their ice cream machine is constantly broken. The only plus side to McDonald's is there caramel frappe, which is readily available without a working ice cream machine. If you order through the drive-thru you can almost guarantee something will be wrong or missing with your order. In my opinion The food doesn't taste good enough fresh to wait in the Drive-Thru line or risk not getting the entire order and having to wait through the drive-thru line again for the employees to get a manager that does nothing about it, I have only gotten things from McDonald's a handful of times to wear the whole thing was correct and actually warm and fresh.Kid-friendliness: To main McDonald's is more for children than it is adults because of the iconic happy meal and the indoor or outdoor playground in ball pit which are ancient history now I believe. McDonald's will always be a positive childhood memory.

Recommended dishes: Crispy Chicken Sandwich, French Fries, Chicken Mcnuggets

sam webb

Check your food before you leave. This place always forgets something.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: French Fries

Christopher Belles

Quick service. But filet-o-fish had a toasted bun rather than a steamed bun.

Deanna Hutchison

Kid-friendliness: YesWheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Side Salad, Vanilla Cone, Strawberry Sundae, Egg Mcmuffin, Mccafé Apple Fritter, Mcchicken, Quarter Pounder, Cheeseburger, Hamburger, Chicken Mcnuggets, Mcgriddles, French Fries, Happy Meal, Mcmuffin, McDonald's Big Mac

Adonis Long

Good ole' tried and tried Mc'y Dee's. How can you go wrong right.The drive thru attendant was very nice friendly and patient. We were travelling with children, and as you know, queue indecision! The attendant assured us to take our time despite being busy and multitasking. The extra effort did not go unnoticed.Ran in for a moment to use the bathrooms and they were clean and sanitary. No overflowing garbage and recently cleaned toilets. Thumbs up

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Chicken Mcnuggets, French Fries, Happy Meal

K. H.

-Manager on duty was friendly.-Food was good.-Restaurant was clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, French Fries

Arlene Townsend

The French fries were barely warm and had no taste. My fish sandwich was small and left me hungry even though it lacked freshness and flavor.

Atmosphere: 4

Food: 3

Service: 4

Craig Walston

Employee’s are rude. Pretend they can’t hear at the drive-thru. Do yourself a favor and don’t go.

Service: 1

Mother OfAllMesses

It's fast food. Fries were fresh and crispy. Sandwiches were hot. Sweet tea was good, but she forgot the lemon. Employee was understandably rude, I think they were understaffed.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Mcchicken, Chicken Mcnuggets, French Fries

Moises Zavala

Terrible experience, they are

Service: 1

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